Product Manager

Who We Are

Mockingbird is a DTC-first baby gear brand known for understanding today’s parents, creating thoughtfully designed products, and providing above & beyond customer service. In a sea of old school baby brands, we’re proud to stand out, offering families not just better products but also a better overall experience.

Our flagship product is our Single-to-Double Stroller, an everyday stroller that offers unparalleled flexibility, and can be paired with our complimentary stroller accessories. After years of innovative design & engineering and in-depth consumer testing, we launched our second major product, the 2-in-1 High Chair, which rapidly became one of the most popular high chairs on the market. Our vision is for families to be able to rely on Mockingbird through parenting stages and milestones – from newborn to toddler to child, from first strolls to first food and more – a brand parents could never imagine living without.

While humility is in our team’s DNA, we feel extremely proud of how much parents and top baby gear experts alike praise our products. We’ve received over 10,000 5-star customer reviews, we’ve been honored with awards & recommendations from the likes of Wirecutter, Forbes, and Babylist, and we hear from Mockingbird families every day how much our products mean to them (we actually have a whole Slack channel that’s just screenshots like this, this, and this)!

As a team, we’re scrappy, independent, and entrepreneurial, while also being strategic, methodical, and highly collaborative. We’re extremely thoughtful, caring, and supportive of our customers, and perhaps even more so of each other. We’re thrilled with how far Mockingbird has already come, but we’re invigorated by the thought of how much room we still have to grow. And that's where you come in…

What You'd Be Doing

Mockingbird's product portfolio has grown significantly since we launched, and so has the work required to bring new products and line extensions to life thoughtfully and well. This role is an expansion of our Product Management capabilities — ensuring that every product we build reflects the quality and care Mockingbird is known for.

As a Product Manager here, you'll own the full lifecycle of your assigned portfolio from the earliest concept through launch and into sunset. You're the product owner on every active program you carry, the central decision point, and the person who makes sure what gets delivered matches what was agreed. You'll work closely with marketing, supply chain, engineering, and industrial design to bring products to life in a way that serves both the business and the families buying our gear.

Specifically, your responsibilities in this role would include:

• Own the complete product lifecycle for your portfolio — across both hero products and accessories — leading new products and line extensions through our Product Development Process, from concept and discovery kickoff through launch and into sunsetting.
• Be the deepest expert on the families who use your products — synthesizing reviews, CX tickets, surveys, in-home research, and social listening into insights that sharpen briefs and decisions throughout development.
• Contribute to forward-looking NPI roadmap planning for your portfolio — synthesizing market trends, customer insights, and portfolio performance data to inform opportunity sizing feasibility.
• Write and maintain PRDs for your products, serving as the accountability point for ensuring the delivered product matches what was defined.
• Work directly with engineers, industrial designers, and suppliers to translate product vision into executable specs, surfacing tradeoffs and making recommendations when what’s ideal and what’s possible aren’t the same thing.
• Act as the central decision hub on active programs, making sure every meaningful decision flows through you and the right stakeholders are informed along the way.
• Visit suppliers in market — including international travel to manufacturing partners, typically in Asia, roughly 3–4 times per year — to ensure product quality and fidelity to the vision, and serve as the on-the-ground voice for the product.
• Partner with product marketing across the full commercial arc — from positioning, value propositions, claims, and product briefs through packaging and collateral execution, translating creative direction into specifications that are feasible given cost and production constraints.
• Partner with and manage external contractors and freelancers as needed to support product development workstreams, providing clear direction, maintaining accountability to deliverables, and ensuring work aligns with product vision and quality standards.
• Track how your portfolio is performing in market — sales, reviews, returns, customer feedback, accessory attach rates — and surface what we should evolve, fix, or double down on next.
• Collaborate with your PM counterpart and Product Development Program Manager partners on portfolio-level prioritization and process improvements that lift the bar for both portfolios.

What We'll Be Looking For

• 4+ years of experience owning the full lifecycle of a physical consumer product from
  concept through production, including hands-on work with international and/or Asia-based manufacturing partners.
• A strong point of view on what makes a product great for the consumer, with a track
  record of carrying that perspective through every stage of development.
• Excellent communicator — adept at translating between engineering, supply chain,
  industrial design, marketing, and executive stakeholders.
• Strong peer partner — collaborates proactively, shares learnings, and keeps cross-functional relationships healthy even when delivering hard news.
• Experience managing external contractors or freelancers — setting clear direction, holding accountability to deliverables, and integrating outside work into a broader product vision.
• Commercial fluency — comfortable thinking through cost, margin, and positioning
  enough to be a sharp product-side partner to marketing.
• Technical fluency for hardware development — enough understanding of materials, manufacturing processes, and engineering tradeoffs to engage credibly with engineers and suppliers, challenge technical decisions, and contribute to brainstorming. Formal engineering training not required.
• Comfortable navigating ambiguity and changing conditions — able to influence without
  authority and drive clarity when others might wait.

We know that not every great candidate will check every single box in a job description. We encourage you to apply even if you don't meet every listed qualification. At Mockingbird, we believe the strongest teams are built by bringing together people with different backgrounds, experiences, and ways of thinking.

Why We Think You’ll Like It Here

• We’re a certified Great Place to Work, a Fortune Best Workplace in New York, and a Fortune Best Small Workplace in the US! Through an anonymous, third-party survey, 100% of our employees said Mockingbird is a great place to work.
• We’re a fully remote company which means you get to work where you want (within the United States) during the hours that make the most sense for you and your family. We deeply value and encourage work/life balance.
• Despite working remotely, we prioritize building camaraderie across the company and having fun together. We hold monthly company social events, optional monthly 1:1 coffee chats, and in-person company retreats. We never miss a chance to celebrate birthdays, work-a-versaries, and every other life milestone.
• You’ll be empowered to truly make an impact on our business and on Mockingbird families. We’ve fostered a culture that promotes healthy debate and prioritization of the best ideas, rather than hierarchy and ego. If solving problems with a group of bright individuals is what gets you out of bed every day, you’ll love it here.
• We also support our team members with thoughtful benefits and perks including:
  • Comprehensive medical / dental / vision coverage
  • Equity for every full-time employee
  • Flexible Paid Time Off, including a minimum of at least 15 days off per year
  • 16 weeks of 100% paid Parental Leave for all team members who welcome a child into their family (whether through birth, adoption or foster placement), with an additional option for 4 weeks of unpaid leave and a Shadow Return week. Read more about our Parental Leave Policy here!
  • Family planning support through a complimentary Kindbody membership and medical plans that include coverage for fertility treatment and reproductive technology (fertility drugs, artificial insemination, IVF, and others)
  • 401(k) with 401(k) with 100% company match up to 2% of your salary
  • Quarterly wellness stipend and annual work-from-home stipend
  • Discounted memberships to the Peloton app and OneEleven (financial wellness), plus 12 free virtual therapy sessions a year with Talkspace
  • Family & friends discount on Mockingbird products, plus free products for yourself when you join

Originally posted on Himalayas