C
On-siteFull-timeManagerProduct/ Builders
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Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.
We're looking for a Product Lead, Risk to lead our new Risk Builder squad within the Biz Ops tribe. Risk is one of the highest-leverage areas in Clara’s product portfolio; getting credit lines, identity verification, and fraud signals right is what allows us to scale rapidly across LatAm without increasing losses.
As the Product Lead for this lean, high-ownership squad, you will report to the Group Product Manager and partner directly with a senior engineer, Credit Risk, Fraud, Finance, and Data Science teams. You will own the full credit lifecycle from a product perspective—balancing high-velocity execution with strict risk mitigation.
Your primary responsibilities will include:
Owning the entire Risk product surface across both Acquisition and Portfolio Management, including onboarding risk checks, credit line increases/decreases, and internal tools for the Fraud Risk Operations team.
Managing the integration layer with critical Credit and Fraud Risk vendors (Decisioning Engines, Credit Bureaus, SIFT, and ID Validation Vendors), mapping gaps, and making high-impact build vs. buy decisions.
Translating complex risk model outputs into seamless product experiences by collaborating closely with Data Science and Credit Risk teams to design around model uncertainty.
Defining and tracking core business metrics, including approval rates, fraud loss rates, credit utilization, credit line adjustment accuracy, and time-to-decision.
Accelerating product delivery by writing clear PRDs, managing the product backlog, and driving cross-team alignment without relying on unnecessary meetings.
Building no-code/low-code solutions and automating workflows using tools like N8N or Oscilar.
Embracing a builder mindset by leveraging AI tools like Cursor, Claude Code, or v0 to prototype concepts, making straightforward code or configuration changes, and self-serving your own analytics dashboards.
We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.
Experience: 5+ years of experience in product management, with at least 2 years explicitly focused on risk, fraud, credit, identity, or lending-adjacent products within fintech or payment platforms.
Technical Fluency: Ability to prototype concepts using AI coding tools, familiarity with GitHub (managing branches, commits, PRs, and reading diffs), and a solid conceptual understanding of API integrations and webhook-based event flows.
Domain Knowledge: Deep understanding of credit-line mechanics (segmentation, adjustments), KYC/ID verification vendor stacks, and fraud signals (transaction blocking, step-up authentication).
Data & Analytics Literacy: Strong analytical skills with the ability to write SQL queries, conduct cohort analysis, design experiments, and build independent dashboards.
Execution & Communication: Exceptional verbal and written communication skills in English; a track record of moving hard business metrics (loss rates, approval rates) and managing cross-functional stakeholders across Legal, Finance, and Data Science.
Mindset: High agency, comfort with ambiguity, and an eagerness to operate in a lean, fast-paced squad with massive autonomy.
Working proficiency or basic knowledge of Spanish or Portuguese, with a desire to learn.
Product experience within LatAm fintech markets, specifically dealing with credit products in Mexico, Colombia, or Brazil.
Familiarity with specialized decisioning platforms (e.g., Oscilar) and local direct debit or payment rails (SPEI, Pix, ACH) and their inherent risk implications.
Where we work
This is a remote-first role: you'll work from home day to day. You'll ramp up in person with the team, and come together in person for team moments, events and customer visits through the year.
If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.