Principal Product Architect

Accountabilities

• Define and communicate the architectural vision and technology strategy for scalable, secure, and resilient SaaS products.

• Architect and guide the implementation of cloud-native solutions across public cloud, hybrid, and on-premises deployment models, with a strong focus on AWS.

• Design architectures that support elasticity, high availability, disaster recovery, security, data retention, and operational resilience.

• Partner with Product Management to align product roadmaps and release plans with the broader technology strategy and target-state architecture.

• Maintain comprehensive product technology roadmaps, technical scorecards, technical-debt inventories, and alignment with architecture, security, and operational standards.

• Provide technical direction, mentorship, and architectural guidance to product engineering teams while promoting innovation and continuous learning.

• Champion serverless, microservices, event-driven, and other cloud-native design patterns for highly scalable SaaS products.

• Ensure solutions align with AWS Well-Architected Framework principles and appropriate cloud cost-management and optimization practices.

• Lead architecture assessments, proofs of concept, design reviews, and the creation of living architecture artifacts throughout the governance lifecycle.

• Collaborate with product management, engineering, security, operations, technical architects, clients, and other stakeholders to translate business and technical needs into actionable architecture designs.

• Support new products and releases by establishing appropriate cloud-native, serverless, and microservice architecture models.

• Ensure product designs meet applicable security, privacy, compliance, and operational requirements, including relevant healthcare standards.

• Drive adoption of emerging technologies and methodologies, including AI/ML, serverless computing, microservices, and modern cloud architectures.

• Monitor industry trends and incorporate relevant innovations into long-term product and technology roadmaps.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

• 10+ years of experience in application or solution architecture.

• 8+ years of experience in cloud architecture, cloud engineering, cloud-native application design, and deployment.

• 5+ years of demonstrated experience designing, deploying, and managing large-scale, complex serverless SaaS solutions on public cloud platforms, preferably AWS.

• 5+ years of experience with modern engineering practices including CI/CD, infrastructure as code, and DevOps.

• Strong expertise in AWS services, cloud architecture principles, scalability, availability, security, disaster recovery, and cost optimization.

• Advanced proficiency in cloud-native serverless application design, microservices architecture, and event-driven design patterns.

• Deep understanding of multi-region and multi-tenant SaaS architectures and cloud service design patterns.

• Strong experience with monitoring and observability tools, including AWS CloudWatch.

• Working knowledge of identity and access management models across on-premises and public cloud environments.

• Familiarity with compliance frameworks and regulations such as HITRUST, HIPAA, and SOC 2.

• Strong critical-thinking and problem-solving capabilities, with the ability to evaluate complex information and make sound architectural recommendations.

• Excellent communication and interpersonal skills, including the ability to lead technical discussions, influence decisions, and communicate effectively with technical and non-technical stakeholders.

• Demonstrated emotional intelligence and the ability to operate effectively in deadline-driven, agile environments.

• Preferred: 5+ years of experience as an architect within a commercial SaaS environment.

• Preferred: 5+ years working within a formal architecture governance framework.

• Required: AWS Certified Solutions Architect – Professional or an equivalent advanced certification.

• Preferred: Master’s degree and/or certifications such as TOGAF, ITIL, or Cloud Security.

• Legal authorization to work in the United States is required.

Benefits

• Fully remote: Work from a home office with flexibility designed to support work-life balance and reduce commuting costs.

• Healthcare: Choice of medical, dental, and vision plans, including Blue Cross Blue Shield options.

• Telehealth: Medical and behavioral-health telehealth services.

• Paid time off: Generous PTO with options to buy or sell additional time.

• Holidays: 9 company holidays, a floating day off, and a paid day for volunteering.

• Wellness: Employee Assistance Program and wellness initiatives that can provide insurance discounts or credits toward health-related expenses.

• Retirement: 401(k) plan with employer matching contributions.

• Financial support: Company-funded spending/reimbursement accounts for eligible medical expenses and access to financial-planning consultations.

• Insurance: Employer-provided basic life and AD&D insurance, short- and long-term disability coverage, with supplemental term life insurance available.

• Professional development: Tuition assistance and access to a comprehensive on-demand e-learning library.

• Additional perks: Bonus and recognition programs plus group discounts on mobile, technology, and other services.

• Travel: Occasional overnight travel, expected to be up to approximately 10%.