Principal - Business Process Optimization

The Opportunity

Adobe’s Business Process Optimization team is looking for a Principal Program Manager to act as a strategic advisor to senior leaders throughout Corporate Accounting and Operations.

This position emphasizes cultivating positive relationships, setting priorities, and directing where BPO can generate the highest business value. You’ll assist collaborators in pinpointing the right problems to tackle, challenge assumptions, bridge opportunities across teams, and transform strategic priorities into influential programs.

You’ll also manage a specific set of complex, cross-functional efforts covering process transformation, automation, systems, data, and AI. Acting with substantial independence and guiding outcomes without official power.

What you'll Do

• Develop strong connections with senior leaders and act as a strategic thought partner.
• Help collaborators identify and prioritize the highest-value opportunities.
• Challenge requests and assumptions to clarify the underlying problem and desired outcome.
• Influence decisions by framing options, tradeoffs, risks, and recommendations.
• Lead complex, cross-functional programs from strategy through execution.
• Connect priorities and opportunities across teams to encourage broader, scalable solutions.
• Partner with Program Management, Development, and technical teams to translate business needs into balanced solutions.
• Drive measurable business outcomes, not just project completion.
• Provide leadership through influence, expertise, and mentoring without formal people-management responsibility.

What you need to succeed

• Extensive experience managing complex enterprise programs, business transformation, operations, or process optimization, with a demonstrated ability to influence senior collaborators and operate with significant independence.
• Demonstrated skill in establishing trust and positive connections with senior leaders.
• Strong business judgment and ability to operate effectively in ambiguous, complex environments.
• Established skill in guiding priorities and decisions in the absence of direct control.
• Experience leading large, cross-functional initiatives across business and technology teams.
• Strong communication skills with the ability to simplify complex topics and drive alignment.
• Experience with portfolio management, prioritization, governance, and program delivery.
• Understanding of automation, data, AI, and current methods for process optimization.
• Bachelor’s degree or equivalent experience in business, finance, operations, program management, technology, or a related field.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.