Physical Security Hardware Specialist - Memphis

PHYSICAL SECURITY HARDWARE SPECIALIST - MEMPHIS

The Physical Security Hardware Specialist gets to assemble, troubleshoot, repair, and perform regular maintenance and work on security system infrastructure and security video management system. This role will work in multiple environments and facilities that support the overall goals of SpaceX. While working to ensure the highest added value to the security posture, these specialists work tightly alongside other security staff and internal/external stakeholders. Along with installation, service, and maintenance, these specialists will assist in developing use procedures and in training system users.

RESPONSIBILITIES:

• Install security technology solutions, including access control, closed circuit televisions (CCTV), and other platforms
• Maintain, troubleshoot, and repair equipment and instrumentation as needed
• Ensure maintenance on installed systems and hardware is performed and tracked
• Assist in job walks and in determining needs for new installations and redesigns
• Fabricate, repair, and assemble hardware/equipment needed for security technology operations
• Collaborate with all staff members in the development and use of proper procedures in support of security technology use by Physical Technology
• Ensure all components and materials are clean and serviceable
• Obtain and maintain licenses, operator permits, or certifications as required
• Monitor and maintain a reasonable inventory of replacement hardware, general use materials, and tools
• Acquire proper inventory parts and equipment needed for repair or replacement defective components
• Process work orders and support (Facilities, Information Technology, etc.) tickets
• Assist in vendor scheduling, installation, and subcontracting activities on large and complex facility security system infrastructure
• Maintain documentation of job status, job change revisions, material flow and other project records
• Perform a variety of related duties in support of Physical Security, as needed
• Develop novel ways to streamline processes and increase the reliability of security technology
• Work with Lenel and Avigilon system administrators to manage access control and CCTV systems at the regional and global level as needed

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate 
• Experience working with security systems, such as CCTV, access control, intrusion detection systems, or other comparable systems, such as fire and alarm systems

PREFERRED SKILLS AND EXPERIENCE:

• 3+ years of experience using power tools, hand tools, and calibrated tooling
• Existing knowledge of Lenel Access Control software, Avigilon Digital Camera software, and Microsoft VISIO
• Lenel certification
• Avigilon certification
• Experience in the space exploration industry, aviation, military or other high-reliability operating environment
• Basic computer skills, including experience using Microsoft Office and photo generation/compilation
• Ability to read and understand operating system schematics and drawings
• Use of precision measuring instruments/equipment
• Communication skills for relaying data (verbally and in-writing) between other employees and customers
• Ability to work effectively in a team environment
• Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environment
• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the general public

ADDITIONAL REQUIREMENTS:

• Valid driver’s license
• Work is often performed in tight quarters and physical dexterity is necessary to preform job functions
• Ability to lift up to 35lbs. unassisted
• Ability to pass background screening for access to facilities housed on the Department of Defense (DOD) installations
• Comfortable working at elevated heights (up to 300 feet) with appropriate safety gear
• Comfortable working in extreme outdoor environments heat, cold, rain, etc.
• Comfortable working in an environment requiring exposure to fumes, odors, and noise
• Availability and willingness to work extended hours and weekends, as the schedule varies depending on site operational needs; flexibility is required
• Willing to travel as needed (up to 35%)