Job Description
The technician will resolve Third Party Rejects, System Exceptions and Manual Exceptions based on a first in first out basis. The technician will communicate with patients, prescribers and third party plans to resolve exceptions as needed.
Essential Functions:
- Resolve Exceptions/Issues in a timely manner.
- Release exceptions from PROMISE system.
- Work with client systems to access on-line eligibility.
- Identifies and communicates issues to the Group Supervisor and/or Call Center Pharmacists.
- Telephone communication with Plans, Processors, Patients, etc.
Other duties as needed such as assisting with Order Entry, Registration, and, and Outbound Call Center.
Qualifications
Minimum Requirements/ Licensures:
- Trainee or Certified Pharmacy Technician or must become a Certified Pharmacy Technician within 1 year of becoming a licensed trainee.
- Please note in the blurb when their temp license is expiring - If it is anytime in 2017, they have to commit to renewing it the month prior of its expiration.
- Flexibility to work various hours, including evenings, weekends and overtime as needed. - this facility is open between 6am and 12am
- Comfortable working with a Workforce Management System - tracks clocking in/ clocking out and all calls/ activity)
Additional Information
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Monday through Friday 8am-5pm
Company Description
is an American company which operates as the second-largest pharmacy store chain in the United States.
- Treatment of complex, chronic, and/or rare conditions
- High cost, often exceeding $10,000, with some costing more than $100,000 annually
- Availability through exclusive, restricted, or limited distribution
- Special storage, handling, and/or administration requirements
- Ongoing monitoring for safety and/or efficacy
- Risk Evaluation Mitigation Strategy