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•Receive and handle complaints from patients, doctors, nurses, or other departments related to inpatient pharmacy and outpatient pharmacy unit services to ensure customer satisfaction with the services provided
•Carry out procedures and processes for providing services in pharmaceutical inpatient units and pharmaceutical outpatient units in relation to the implementation of established policies, standards and procedures, including operational obstacles that may be encountered which can be followed up or escalated to interested parties
•Ensure the completeness of data and monthly reports for the pharmacy inpatient unit, including: Reports of static drugs and drugs that are almost/have expired. Stock and price reports. Data quality objectives. Narcotic and psychotropic drug stock reports. Report data on drug returns from the treatment room. Data on actual purchases of Cito pharmaceutical medicines. Other reports required.
•Monitor the procurement and use of medicines and general equipment, as well as the condition of cleanliness, procurement, use and maintenance of equipment in inpatient pharmacy and outpatient pharmacy units, so that they can be accountable to superiors
•Carrying out socialization and education to workers in pharmacy inpatient and pharmacy outpatient units regarding new medicines and medicines that are almost/have expired, as well as carrying out drug information services for all parties who need them to ensure that all relevant departments receive correct and appropriate information as needed
•Monitor the refrigerator temperature as well as room temperature and humidity to optimize drug storage and management
•Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports needed to support the achievement of hospital wide indicators and related department/unit targets
•Bachelor Degree from Pharmacist
•Have minimum 1 year work experience in the same field
•Proficiency in pharmacy technology, including automated dispensing systems and electronic health records.
•High attention to detail for accurate medication preparation and documentation.
•Ability to manage multiple tasks, such as handling prescriptions and maintaining inventory, efficiently.
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