V
RemoteFull-timeMid levelOperations
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Estimated pay
Estimate$71K–$134K/yr
Estimate — the employer hasn't published pay.
Based on 504 similar mid-level Operations jobs in United States that show pay. The range is the middle half of their posted pay (25th to 75th percentile), not an offer — ask the employer for the real range.
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At a glance
- Experience asked
- 1+ years
- Education
- Diploma
- Languages
- English
Skills mentioned
excel
About the role
This is a remote position.
- Participate in general operations processing functions, including client onboarding, account
servicing, document management, etc
- Experience in loan processing (including and not limited to loan application, disbursement,
repayment, refund, credit admin, etc.) is an advantage
- Ensure timely and prompt processing as per committed SLA
- Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)
- Ensure timely and effective escalation of potential issues and resolution
- Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.)
to complete required processing and resolve issues arising
- Answer queries on operational processes
- Participate in process reviews (including mapping of processes) and system enhancements
(requirements gathering, testing, etc.)
- Create and maintain operations procedures
Requirements
- Minimum Diploma holder
- 1-2 years of experience
- Remote work – Singapore time
- Back office
- Effective team player with good interpersonal and communication skills. Able to articulate your
thoughts clearly
- Results and service-oriented; able to work independently, sometimes under pressure
- Good analytical and organizational skills
- Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)
- Proficiency in English language is a must.
- Able to work independently as well as being effective as a team player.
Originally posted on Himalayas