Operations Associate

NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.

NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.

Key Responsibilities

• Execute daily operational workflows and back-office tasks
  • Maintain accurate data in CRMs, spreadsheets, and internal systems
  • Coordinate with internal teams and vendors to resolve issues
  • Document processes and keep SOPs up to date
  • Prepare basic reports and track operational metrics
  • Support special projects as the business grows

Requirements

• 1+ year of experience in operations, administration, or a similar role
  • Strong attention to detail and organization

• Proficiency in Excel or Google Sheets

• Good written and spoken English

• Comfortable learning new tools quickly
  • Availability to work U.S. business hours
  • Based in Colombia, with a reliable home office setup and stable internet connection
  
  Nice to Have
  • Experience with CRM tools or automation tools such as Zapier
  • Experience in a startup or fast-paced environment

• Fluency in Spanish

Benefits

• We offer health insurance for contractors

• Holiday Extra Pay

• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
  • This is a 100% home-based position
  • We prioritize the mental health of our team members and offer mental health days to support their well-being.
  • In addition to the base salary, performance-based incentives are provided.
  • There is an annual review and appraisal process in place.
  • There are ample opportunities for professional growth and advancement within the company.

Originally posted on Himalayas