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On-siteFull-timeMid levelInside Sales
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Online Ordering Onboarding Representative
Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.
The Challenge To Solve
Getting a shop live is only the first step. Your challenge is to create a smooth onboarding experience that drives early adoption, builds partner confidence, and sets each shop up for long-term success with Slice while identifying risks and opportunities for growth along the way.
The Role
We’re looking for an Onboarding Representative to own the go live process for our Online Ordering Shops and drive adoption among net new and existing Slice partners. You will lead shop onboarding and configuration, set up hardware and software, deliver customer training and early lifecycle support, and proactively manage retention and expansion opportunities. Your role is critical in establishing Slice as a trusted partner, helping shop owners adopt and maximize the value of our platform, from go-live through growth and churn prevention.
This is a cross-functional position, partner closely with Sales, Data Entry, Menu, and all shop-facing and supporting teams.
What you’ll do
What we're looking for:
The Hiring Process
Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 2-3 weeks to complete and you’d be expected to start on a specific date.
Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.