Officer of the Day (J. Iverson Riddle Developmental Center)

Agency

Division

Job Classification Title

Health Care Technician II (S)

Position Number

Grade

MH02

About Us

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

There are twelve Officers of the Day (OD), 4 1st shifts, 4 2nd shifts, and 4 3rd shifts assigned respectively to each of the three residential areas at JIRDC. The ODs are directly supervised by the Sr HCS and perform daily scheduling adjustments ensuring adequate deployment of available staff to each of eleven homes and three resource centers (1st shift M-F), supervisory rounding, providing feedback and assistance as needed. The duties include, but are not limited to redeploying home staff, adhering to pull lists, to areas in need of additional staff secondary to call outs, new 1:1’s or med appointments, trips etc…, communicating need to hold red dots, compiling OD reports for worked shifts, preparing OD reports for upcoming 72 hours, making sure the absences, leave early, tardies, updating master schedules for daily alterations such as UL and implementation of call out restrictions and weekend make up shifts.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $32,444.00 – $48,665.00

We Will Be Recruiting For Multiple Positions With This Post. Your Application Will Be Considered For All Noted Open Positions.

A Sign-on bonus of $2,500 may be offered to the successful applicant(s) of this posting, contingent on the 2025-2026 Budget Approval.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs )/Management Preferences are not required. Applicants who possess the following skills are preferred:

• Must be able to work with a variety of professional and non- professional staff.
• Documented experience with use of computers.
• Documented experience working in a large residential facility providing personal care and carrying out goal programs in areas such as bathing, dressing, toothbrushing, feeding, changing.
• Must demonstrate initiative and be able to work without direct supervision daily.

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

Shift Hours:

6:30 am – 3:00 pm

2:30 pm - 11:00 pm

About J. Iverson Riddle Developmental Center:

The J. Iverson Riddle Developmental Center in Morganton, North Carolina is an ICF certified facility for individuals with intellectual disabilities. We provide comprehensive residential care to citizens from 37 counties in the western portion of the state. JIRDC is a caring community where professionals work with people of various ages, cognitive, & functional abilities.

The J. Iverson Riddle Developmental Center is located just an hour from the Queen City of Charlotte, home of the Carolina Panthers and the City of Asheville, home to the world renowned Biltmore Estate and Grove Park Inn.   Our facility sits on one of the most picturesque properties in Burke County.  We are nestled at the foot of the Blue Ridge and South Mountains and just minutes from beautiful Lake James.  Nearby Pisgah National Forest offers outdoor adventure and fun for the whole family.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved.  We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veteran’s and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Eligibility for Sign-on Bonus:

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development diploma and one year of related work experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Meganna Gentle Benner

Recruiter Email:

MEGGIE.BENNER@DHHS.NC.GOV