Media Editor, Custom

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

The Media Editor, Custom plans, develops, and owns the end-to-end delivery of media components for assigned custom digital products, ensuring they enrich the learning experience and support effective teaching and learning. This role operates with a high degree of independence and accountability, managing complexity across projects and ensuring that media components are delivered accurately, on time, and aligned with customer, editorial, and business expectations.

The role works closely with project editors, editorial assistants, media project managers, contractors, vendors, and sales to drive outcomes, proactively manage schedules and risks, and ensure high-quality execution across all media deliverables. This role communicates clearly and proactively with stakeholders regarding project status, issues, dependencies, scheduling, and budget considerations, and is expected to surface and resolve issues early with minimal oversight. The role is responsible for making editorial and media decisions for courseware products, exercising sound judgment, and directing others to make improvements that positively impact the instructor and student experience. In addition, the Media Editor plays an active role in continuous improvement and innovation, contributing to the refinement of workflows, the adoption of new tools and technologies (including AI and automation), and the scalability and sustainability of custom digital product offerings.

We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.

Major responsibilities include, but are not limited to:

End to End Delivery of Media Components

• Own and manage the end-to-end delivery of media components for assigned custom courseware products.
• Collaborate with project editors, instructors/authors, and other stakeholders to plan, evaluate, and deliver digital content that meets quality, accuracy, accessibility, and user experience standards.
• Independently create, manage, and maintain Jira tickets throughout the project lifecycle, ensuring workflows are followed correctly; dependencies are identified, risks are anticipated, and work progresses with minimal oversight.

Quality Assurance and Lifecycle Management

• Oversee quality assurance, launch, and lifecycle management of media products.
• Work with media production, QA vendors, and internal partners to prepare products for launch, resolve issues, and manage updates across the product lifecycle.
• Request access cards for courseware products.
• Ensure deliverables are complete, customer-ready, and launched on time and within scope.

Hiring and Onboarding

• Hire, onboard, and manage contractors, freelancers, vendors, and accuracy reviewers as needed, including setting expectations, managing timelines, reviewing work, and ensuring quality and accountability.
• Consult with project editors, Associate Director, and discipline stakeholders as appropriate.

Workflow Execution and Maintenance

• Create, maintain, and refine workflows and related documentation for assigned topics or product areas.
• Ensure workflows reflect current practices and are complete, accurate, accessible and usable.
• Train colleagues on new processes or process changes, as needed.
• Proactively identify opportunities to improve workflows, apply AI or automation, scale processes, and support growth initiatives.

Technical and Courseware Expertise for Custom Solutions

• Serve as a technical and courseware expert for custom products.
• Develop strong knowledge of custom digital offerings, courseware features, and user experience to consult with sales, project editors, and customers.
• Translate customer requests into viable courseware solutions by asking strong discovery questions, clarifying needs, and explaining how requests can be fulfilled within Achieve and related products.
• Take accountability for maintaining knowledge of Macmillan Learning product features and development to inform custom builds.
• Contribute ideas, pilots, or recommendations that improve efficiency, quality, or customer outcomes across custom media products.

Pedagogical and Market Insights

• Maintain and apply knowledge of pedagogical and market trends to support custom product strategy.
• Stay informed on product development, courseware strategies, and competitive offerings.
• Apply this knowledge to inform customer consultations, internal decision-making, and custom product solutions.

Required Qualifications:

• Bachelor's Degree.
• 3+ years of editorial experience in educational publishing.
• 1+ year of media editorial experience or equivalent experience working with digital learning products.
• Demonstrated ability to work with a high level of organization, attention to detail, and self-direction.
• Strong written and verbal communication skills, with experience explaining complex information to a variety of internal and external stakeholders.
• Proven project management and organizational skills, including the ability to manage multiple projects concurrently and prioritize effectively in a fast-paced environment.
• Ability to collaborate in group problem-solving situations, and work within established timelines and budgets.

Preferred Qualifications:

• Experience working on digital learning products or courseware platforms.
• Familiarity with Jira and agile workflows.
• Strong interest in assessment authoring, taxonomies, metadata, and pedagogical design in digital learning environments.
• Experience working directly with vendors, contractors, or freelancers, including onboarding, managing deliverables, and reviewing work.
• Exposure to AI and automation tools applied to content creation, assessment, scheduling, or workflow efficiency.
• Interest in exploring and evaluating new EdTech tools and production technologies that enhance the scalability, quality, or interactivity of courseware products.
• Experience in reimagining content production or editorial operations by implementing new tools, processes, or quality assurance models.

Salary Range: $54,000 - $58,000 / year.

Exemption Status: Non-Exempt

Physical Requirements:

Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week – regularly, as needed

The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.

Benefits

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family-owned company that inspires what’s possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit , join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.

At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.

OUR MISSION

Inspiring what’s possible for every learner.

Every great company has a culture that makes it unique; a compelling sense of purpose that drives people to show up to work each day. For Macmillan Learning, that purpose is to inspire what’s possible for every learner. We are energized by that mission and by our role as a positive force in education. We know that what we do makes a difference and we work everyday to unlock the potential of every learner, actively participating in each one’s educational life with our course materials and digital tools. As a privately-held, family-owned company, we provide our employees with the freedom to focus on what’s most important: the students.

Originally posted on Himalayas