Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
Role Summary
The Tech Delivery Lead is a technology enthusiast who is completely comfortable with leading-edge devops-enabled delivery, and who can inspire our clients and our own people. They will be able to
- Engage with forward-looking CIOs to improve/transform how their delivery teams work
- Review and improve in-flight delivery programmes
- Lead complex client delivery engagements
- Provide internal leadership on hiring, training and communications to keep building the industry’s best delivery capability
- Collaborate with our architects, engineers, digital designers and business consultants to drive our sales and present the best of Capco to our clients.
What You’ll Do
To Capco:
- Help setup and ensure an effective recruitment process to attract top-tier tech talents.
- Lead multiple development/scrum teams to delivery technical roadmap with best practices
- Lead technical design, architecture, and solution with leads in working stream
- Work with internal and external stakeholders to identity, mitigate the risks and set expectations.
- Evaluate Capco’s tech capabilities, identify and close gaps, and build a clear roadmap of skillsets the organization needs to stay at the forefront of technology trends and opportunities in both sales strategy and delivery capability.
- Stay on top of technology news and trends to capture future opportunities and foster a culture of continuous learning and innovation.
- Build a strong tech culture that promotes people growth by championing a lean and agile approach, and design key engagement activities to nurture and retain tech talents.
- Create a supportive environment that encourages a growth mindset and agile thinking, empowering employees to move fast and adapt quickly to changes.
- Foster an environment of innovation and creativity, cultivating an innovation team comprised of key tech superstars.
- Serve as a key problem solver and conflict resolver, addressing both technical and people-related challenges to drive positive outcomes.
- Strive for continuous improvement, acting as a change agent within the organization to enhance processes, capabilities, and overall performance.
- Rinse and repeat those once succeed. Start with Thailand, then expanding to APAC.
To our clients:
- Serve as a reliable problem solver, addressing technical, people, and process issues to ensure project success.
- Collaborate closely with clients to understand their specific needs and expectations, ensuring alignment throughout the project lifecycle.
- Champion a customer-centric approach, consistently delivering high-quality solutions that exceed client expectations.
- Proactively identify potential project risks and bottlenecks, implementing mitigation strategies to maintain project timelines and deliverables.
- Facilitate effective communication between cross-functional teams and stakeholders, promoting transparency and alignment on project goals.
- Establish and enforce best practices for project management, ensuring efficient resource allocation and streamlined workflows. • Measure and monitor project progress using appropriate metrics, providing regular status updates to clients and key stakeholders.
- Implement continuous improvement initiatives based on client feedback and lessons learned, enhancing project outcomes over time.
- Build long-term relationships with clients, acting as a trusted advisor and resource for future technology initiatives and transformations.
- Actively seek opportunities for innovation and value-addition, introducing cuttingedge solutions and approaches to elevate project outcomes.
What We’re Looking For
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 8 -12 years of professional experience with leading management consultancies for insurance/banking companies.
- Experience in developing and leading digital innovation and transformation programs
- Should have solid understanding and experience in ITMX, Promptpay, ISO 8583, ISO 20022
- Demonstrate deep understanding of Banking / Financial Services / Insurance industry challenges, with the ability to articulate clear value propositions to both internal and external stakeholders
- Build and maintain trusted, long-term relationships with clients and ecosystem partners
- Highly proficient in PowerPoint and Excel, with the ability to analyze data and translate insights into business recommendations
- Apply continuous delivery tools and methodologies to drive measurable business outcomes
- Define and advocate for modern, cloud-based architecture strategies
- The ability to articulate and communicate your vision, approach, opinions
- A track record in building successful teams around you.
Why Join CAPCO
- Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy
We offer
- A work culture focused on innovation and creating lasting value for our clients and employees
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- An agile, diverse, entrepreneurial, inclusive, meritocratic culture
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
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