Job Description
Position Summary
Role Overview
- We are seeking a Manager Property Insurance to lead property insurance activities, program administration, coverage coordination, and insurance-related risk management support for the organization.
- This role is focused on managing property insurance processes, supporting renewals, coordinating claims and coverage matters, maintaining insurance records, and helping ensure the Company’s property risk exposures are appropriately supported through effective insurance program management. The ideal candidate is detail-oriented, analytical, and experienced in property insurance operations, risk coordination, and cross-functional stakeholder management.
- This person will work closely with Risk Management, Real Estate, Operations, Legal, Finance, brokers, carriers, and other internal and external stakeholders to support insurance program administration, claims coordination, renewals, and reporting.
Key Responsibilities
Property Insurance Program Management
- Manage day-to-day administration of property insurance programs, including policy tracking, coverage records, renewals, valuations, and documentation management.
- Coordinate with brokers, carriers, and internal stakeholders to support annual property insurance renewals, underwriting submissions, exposure data collection, policy issuance and loss runs.
- Maintain schedules and records related to insured locations, property values, coverage details, deductibles, limits, and endorsements.
- Support review of insurance policies, binders, endorsements, certificates, and related documentation for accuracy and alignment with company requirements.
- Coordinate property insurance claims activity, including intake, documentation, follow-up, reserve tracking, and communication with brokers, carriers, internal business partners and claims adjusters.
- Monitor claim status, open issues, payment activity, and recovery efforts to support timely resolution and accurate reporting.
- Partner with Real Estate, Operations, Facilities, Finance, Loss Prevention, and Legal teams to gather information related to insured properties, incidents, valuations, and risk exposures.
- Support analysis of loss history, coverage trends, claim data, and insurance program metrics to help inform renewals and risk management decisions.
- Assist with preparation of reports, summaries, schedules, and executive-ready materials related to property insurance renewals, claims, exposure data, and program performance.
- Help ensure insurance records, policy files, claim documentation, and renewal materials are organized, complete, and accessible.
- Support compliance with internal procedures, lender or contractual insurance requirements, and documentation standards.
- Assist with audits, due diligence requests, and other information requests related to insurance coverage, claims, and insured property records.
Cross-Functional Support & Process Improvement
- Work with Risk Management, Operations, Real Estate, Legal, brokers, and carriers to improve property insurance workflows, data quality, and process efficiency.
- Help identify opportunities to improve documentation, coverage tracking, claims follow-up, reporting, and renewal coordination.
- Support periodic reporting, ad hoc analysis, special projects, portfolio reviews, and other insurance-related assignments as needed.
- Maintain organized records and documentation to support audits, reviews, and operational requirements.
Qualifications
Required Qualifications
- Bachelor’s degree in Risk Management, Business, Finance, Insurance, Real Estate, or a related field preferred; equivalent relevant experience may be considered.
- 5+ years of experience in property insurance, risk management, claims administration, insurance program management, or a related field.
- Strong understanding of commercial property insurance concepts, policy structures, claims processes, and insurance program administration.
- Experience working with brokers, carriers, claims administrators, and internal business stakeholders.
- Strong analytical, organizational, and problem-solving skills.
- Ability to manage multiple priorities, deadlines, and cross-functional coordination in a complex operating environment.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel and other business applications used for reporting, tracking, and analysis.
- Ability to work effectively both independently and collaboratively with cross-functional teams.
Preferred Qualifications
- Experience in real estate, REITs, property management, or another multi-site operating environment.
- Experience supporting large property portfolios and multi-location insurance programs.
- Familiarity with insurer submissions, statement of values, property schedules, and catastrophe exposure data.
- Experience in a public company environment.
- Professional designations such as ARM, CPCU, or similar preferred.
Additional Information
Workplace
- One of our values pillars is to work as One Team and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**
Company Description
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.
Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.