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Manager Line 1 Risk
Do work that matters:
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.
Within Retail Banking Services RBS – Customer, Digital & AI (CDAI) Domain is responsible for leading our retail end-to-end digital-first customer experience strategy, driving innovation, improving customer engagement and creating new business opportunities through partnerships, ventures and the Group’s digital ecosystem. The Customer Identity and Digital Trust (CI&DT) Crew delivers secure, reusable identity, authentication, authorisation and customer verification capabilities that enable simple, seamless and trusted digital experiences across CommBank channels while protecting customers from fraud and scams.
About CDAI Line 1 Risk Centre of Excellence (CoE):
Our Line 1 Risk CoE collaborates closely with CDAI Crews to achieve strategic goals and reach and maintain an NPS of +30. We ensure comprehensive risk management by deeply understanding the business strategy, current processes, and obligations. By identifying and managing risks effectively, we provide valuable insights and prioritise improvements, ensuring all operational risk requirements are met. Our proactive approach enables us to offer advisory support, helping to design robust processes that minimise operational risks and drive business success.
See yourself in our team:
As a manager, you will be responsible for providing timely and pragmatic risk advice and guidance to your CI&DT stakeholders.
On any given day, you will:
We’d love to hear from you if you:
Working at CommBank
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