Work Location:
Mount Laurel, New Jersey, United States of America
Hours:
40
Pay Details:
$72,280 - $117,520 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crime Risk Management
Job Description:
Department Overview: The Sanctions Escalations Manager is responsible for overseeing the review, investigation, and resolution of escalated cases related to compliance with the OFAC sanctions programs. This role involves ensuring that TD Bank's operations adhere to U.S. sanctions regulations, identifying potential risks, and implementing corrective actions.
Key responsibilities include:
- Case Management and Escalations: Handle and review escalated sanctions cases, ensuring that all potential violations or risks are thoroughly investigated and addressed.
- Compliance Monitoring: Maintain and enhance internal sanctions screening and monitoring processes, ensuring they align with OFAC regulations and company policies.
- Collaboration with Legal and Risk Teams: Work closely with internal legal, compliance, and risk management teams to ensure all sanctions-related issues are appropriately handled and documented.
- Training and Guidance: Provide support and training to junior staff and other departments regarding OFAC sanctions compliance and the escalation process.
This role leads and develops a team of professionals who provide oversight and regulatory guidance for TD’s Sanctions and Anti-Bribery/Anti-Corruption (ABAC) compliance programs. Supports specialized project work and services related to sanctions and ABAC. Oversees the timely execution of risk-based reviews of customers, transactions, or business relationships to ensure alignment with sanctions and ABAC policy and regulatory requirements.
Depth & Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Supervises and supports a small team by helping with hiring, setting clear goals, and providing regular feedback and coaching
- Manages the team’s daily operations in sanctions and ABAC compliance, ensuring tasks are completed accurately and on time
- Works with other business areas as needed and escalate more complex issues to senior management
- Maintains a working understanding of relevant business practices and compliance requirements, focusing on short-term priorities and team development
Education & Experience:
- Undergraduate Degree
- Advanced degree, professional accreditation, and/or 5+ years relevant industry experience
Customer Accountabilities:
- Supervises a team that supports sanctions and Anti-Bribery/Anti-Corruption (ABAC) compliance by providing oversight and advisory services to business partners
- Guides and coaches team members to achieve operational goals and support their professional development in sanctions and ABAC compliance
- Coordinates daily compliance activities, helps resolve routine issues, and escalates more complex matters to senior management as needed
- Assists with preparing for regulatory exams and audits by gathering and organizing information related to sanctions and ABAC
- Recommends improvements to team procedures and support the implementation of changes to enhance compliance processes
Shareholder Accountabilities:
- Protects the interests of the organization – identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues
- Actively assists in developing and overseeing implementation of function procedures
- Ensures respective programs/policies/practices are well managed, meets function needs, complies with internal/external requirements and aligns with function priorities
- Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues, where appropriate
- Works closely with management team to support the development of business plans, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
- Participates in responding to periodic exams/audits by regulatory bodies and Internal Audit, to determine level of BSA/FCRM compliance
- Integrates new systems and upgrades into function operations, as needed
- Manages day to day operations of the function and participates in FCRM-focused special projects, and other compliance projects
- Responsible for updates and changes made to functional procedures and processes
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
- Ensures employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
- Monitor and communicates to Senior Management, the effectiveness of strategies, programs, and practices related to own area of expertise
- Sets the standards for operations and manageability across the function ensuring services are built from the ground up
- Proactively identifies key business opportunities, researches and recommends enhancement/modifications, develops strategies to achieve recommendations
- Ensures department operates in compliance with applicable internal and external requirements
- Ensures appropriate reporting and escalation of issues based on risk profile
- Ensures employees are knowledgeable and complies with Bank and industry codes of conduct
- Leads relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
- Leads or contributes to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations
- Coordinates and supports team and business (FCRM) partner FCRM related activities, as necessary
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
- Responsible for management of the overall team providing both leadership and guidance
- Contributes to the development of FCRM functional strategic priorities within their operational area or field of specialty
- Develops annual and/or long-term plans for own area and influences plans well beyond area managed
- Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
- Grows team expertise to align with FCRM/enterprise demand and direction; assesses team skills and capabilities and continually look for ways to provide and enhance the value delivered
- Leads and develops a high performing team of professional FCRM resources through talent acquisition, coaching/development and recognition; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
- Creates and fosters a cohesive team and promotes a positive work environment. Leads and follows up on action plans to improve employee experience
- Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
- Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
- Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
- Supports an environment where the team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
- Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
- Acts as a brand ambassador for the function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel – Occasional
- International Travel – Never
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.