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Otago, New Zealand
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Managed Service Delivery Project Manager
Description -
Overview
The Project Manager (PM) for Managed Service Delivery (MSD) applies advanced subject‑matter expertise to lead highly complex, multi-tower transitions and deployments across Managed Print Services (MPS). This role ensures seamless planning, execution, and governance of customer programs leveraging HP’s enterprise methodologies, service frameworks, and operational best practices.
HP delivers end-to-end solutions across the full MSD lifecycle—Define, Design, Deploy, Monitor, Manage, and Support phases—ensuring proactive experiences, optimized environments, and measurable business outcomes.
PMs are regarded as organizational leaders who frequently shape new ideas, influence process improvements, and represent HP to senior customer stakeholders. Their primary responsibility is leading the Deploy phase of the MSD lifecycle, ensuring that all aspects of deployment are executed seamlessly and in alignment with HP’s methodologies. They apply independent judgment within broadly defined policies to resolve complex issues involving technical, operational, financial, and organizational elements.
Job Summary
The PM leads the end‑to‑end deployment and transition of managed print environments, ensuring alignment to contractual scope, timeline, budget, and quality expectations. They act as the primary customer-facing leader during implementation and drive coordination across all functions to achieve contractual outcomes.
The PM applies advanced project management expertise, drives strategic alignment, and ensures accountability across HP and customer organizations.
Key Responsibilities
Deployment Leadership
Customer & Stakeholder Management
Program Governance & Risk Management
Financial & Commercial Accountability
Team Leadership
Complexity & Scope
Required Education & Experience
Preferred Certifications
Knowledge & Skills
Project & Technical Skills
Cross‑Organizational Skills
Travel
0–25% depending on customer engagement requirements.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The pay range for this role is $73,800 to $113,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
ServicesSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"