[LTA-PT] DEPUTY/ MANAGER, TICKETIN EXPERIENCE, TICKETING STRATEGY & PROJECTS

[What the role is]

[LTA-PT] Manager/ Deputy Manager, Ticketing Experience, Ticketing Strategy & Projects

[What you will be working on]

Join our dynamic team and be a self-driven player to lead in shaping the future of public transport ticketing from policy creation to implementation!

 

Responsibilities:

• Conduct in-depth analysis of existing ticketing strategies.

• Enhance ticketing experience and concession policy, to deliver simple and seamless ticketing experience for commuters.

• Collaborate with internal/external local/foreign stakeholders and partners to gather insights and ensure alignment with industry and public needs.

• Formulate and present recommendations to enhance financial sustainability and efficiency, including the transition from Card-Based Ticketing to Account-Based Ticketing system.

• Oversee the implementation of approved policies, working closely with relevant internal and external stakeholders.

• Monitor policy effectiveness, gather feedback and make adjustments as needed.

[What we are looking for]

• 3 – 5 years’ experience in project management and/or policy. Candidate with no prior work experience may apply.

• Strong analytical skills and the ability to translate data into actionable policy recommendations.

• Good written communication and interpersonal skills for effective collaboration and presentation.

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As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment