Loan Coordinator – Mortgage Operations & Lender Liaison
Full-Time | Remote | U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a proactive and highly organized Loan Coordinator to manage loan files from submission through closing and serve as the key liaison between internal teams and lending partners.
This role is ideal for someone with hands-on experience in mortgage operations, loan processing, lender coordination, or real estate financing who knows how to keep multiple active files moving without missing deadlines or documentation.
What You’ll Do
Loan Pipeline Management
- Track active loan files from submission through closing
- Monitor loan status, deadlines, outstanding conditions, and next steps
- Review pipelines daily and identify potential delays or bottlenecks
- Keep all stakeholders informed throughout the loan lifecycle
Lender & Underwriter Communication
- Serve as a primary point of contact with lenders
- Communicate regularly with lenders and underwriters
- Follow up on outstanding conditions and documentation
- Escalate issues proactively to prevent closing or funding delays
Documentation & Closing Coordination
- Gather and organize required loan documentation
- Coordinate responses to underwriting conditions
- Maintain complete and accurate loan files
- Verify file readiness before key milestones and closing
- Keep CRM and loan management systems current
Internal Coordination
- Work with internal teams to gather documents and resolve outstanding items
- Track responsibilities, follow-ups, and deadlines
- Ensure loan packages and updates are submitted on time
- Maintain clear visibility across all active transactions
Process Improvement
- Identify inefficiencies in loan and lender workflows
- Help standardize pipeline tracking and communication
- Recommend improvements that reduce delays and loan cycle times
What We’re Looking For
- Proven experience in loan coordination, loan processing, mortgage operations, or lender liaison roles
- Strong understanding of the U.S. mortgage/lending process
- Experience managing loan files from submission through closing
- Strong lender and underwriter communication skills
- Excellent written and verbal English
- Ability to manage multiple active files and deadlines simultaneously
- Strong attention to detail and follow-through
- Experience with CRM systems and Google Workspace
- Ability to work independently in a remote environment
- Availability for 30+ hours per week during U.S. business hours
Nice to Have
- DSCR, non-QM, or investment-property financing experience
- Experience supporting real estate investors
- Familiarity with Encompass, LendingPad, Jungo, Salesforce, or similar platforms
- Experience with U.S.-based mortgage lenders or brokers
- Real estate acquisitions, dispositions, or operations experience
What Success Looks Like
- Loan files consistently progress toward closing
- Outstanding conditions are followed up on quickly
- Accurate, up-to-date pipeline visibility
- Complete and organized documentation
- Fewer preventable funding or closing delays
- Strong communication between lenders and internal teams
- No missed critical deadlines or follow-ups
Interview Process
- Application Review
- Spark Hire Intro Video
- Recruiter Screening
- Client Interview
- Offer & Onboarding
What Happens After You Apply
Qualified candidates will receive a Spark Hire invitation to complete a short Intro Video. This helps us understand your mortgage experience, lender communication skills, and ability to manage loan pipelines before moving forward.
Please check your inbox and spam/junk folder for the invitation.
Apply Now
If you have experience managing loan files from submission through closing, understand lender and underwriting workflows, and are excellent at keeping deadlines, documentation, and communication organized, we’d love to hear from you.
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