At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
The Loan Administrator – Infrastructure Banking provides support to multiple relationship managers/lenders (RMs) and Portfolio Managers (PMs) within the Infrastructure Banking industries, with a focus on Power & Utilities and Data Center financing. This role delivers sales, administrative, and deposit support while facilitating loan closings and post-closing activities to ensure adherence to internal standards and regulatory requirements.
The Loan Administrator works directly with specialized infrastructure clients, internal partners, legal counsel, and external advisors to solve problems and deliver superior customer service. The role is operationally and relationship focused, with a strong emphasis on loan administration and documentation, compliance, complex transaction coordination, and execution in a fast-paced environment.
Job Accountabilities
- CLOSINGS - Expedite the closings of specialized industries loans by A) Negotiating loan documents and evaluating alternative structural or documentation solutions, B) Implementing and facilitating the exchange of documents on the closing checklist, C) Confirming the appropriate legal documentation is present and terms match those as approved in the credit presentation, D) Coordinating the deal from checklist through booking, E) Ensuring all closing conditions are met, F) Managing RM/borrower expectations regarding closing timelines through proactive communication and excellent customer service, G) Preparing and reviewing loan closing settlement statements, H) Disbursing loan proceeds in accordance with approved structures and documentation, I) Preparing/Confirming data so loans may be booked properly in the loan system, J) Requesting LaserPro documentation (when applicable), K) Interfacing with borrowers, counsel, agents, internal stakeholders, and customers regarding loan requirements and the necessary preparation for closing, L) Completing accurate loan files, M) Acting as an authorized representative of the company before closing/booking, N) Assessing the appropriateness of waiver requests and documenting approved deviations, O) Negotiating accommodations for approved exceptions, P) Using judgment to determine acceptability of checklist requirements, Q) Reviewing insurance and negotiating changes to meet bank requirements, R) Complete all regulatory requirements for loans (Reg B, Reg C, Reg O, etc).
- SYNDICATIONS - Participates in or leads bank group meetings to arrange loan documentation and closing requirements for syndicated infrastructure transactions in which Associated is Administrative Agent. Assists with facilitating negotiations among the borrower, borrower's counsel, lead bank counsel, internal legal teams, and syndicate member banks. Responsible for ensuring approved credit presentation deal points and terms are appropriately documented in the loan documentation and communicates with member banks on funding requirements.
- CUSTOMER SERVICE / TEAMWORK - Provides support to customers, internal partners, and affiliates by solving problems and answering questions to ensure superior customer service. Answer technical questions and research inquiries from lenders and administrative staff to resolve any problems and to ensure customer satisfaction. Works in partnership with RMs as primary liaison with customers, attorneys, consultants, and other third-party representatives, during all phases of financing, by keeping them apprised of the loan closing status and any issues that may exist as well as responding to inquiries in a professional and efficient manner.
- POST CLOSING - Monitors post-closing deliverables (Original Documentation; Recorded Documentation) and follow up. Ensures the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy as well as commercial and regulatory guidelines. Maintains files with sufficient documentation for third-party review/timely audits. Confirm booking is accurate in the system of record.
- DOCUMENT EXCEPTION REPORT - Confirms receipt, tracking, and timely clearing of post-closing documentation exceptions.
- SYSTEMS - Maintains data integrity for Pipelines; Custom Lender; CoreBank/Signature; SalesPro; Nautilus; Shared Drive.
PORTFOLIO AND CREDIT ADMINISTRATION
- CUSTOMER - Ensures the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-corp credit policy, procedure and business strategy as well as commercial and regulatory guidelines. Provides ongoing support to customers and affiliates by solving problems and answering questions exhibiting superior customer service. Research technical questions and inquiries to resolve any problems and provide excellent customer satisfaction. Provides Partial Payoffs; Letters of Credit; direction on Deposits, Payments and CLIP clearing.
- LEARNING AND DEVELOPMENT - Maintain current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures and fully comply with the same.
DEPOSITORY PROCESS
- ACCOUNT OPENING – Coordinates deposit account opening for assigned RMs and clients. Serves as liaison with Treasury Management, Private Banking, and other partners to facilitate the depository process.
- POINT PERSON – acts as a point of contact in resolving client depository issues with operations.
KEY MEASURES OF SUCCESS / KEY DELIVERABLES
SALES SUPPORT AND ADMINISTRATIVE NEEDS
- MULTI-TASKING – requires strong organization skills with proactive, service-oriented mindset. Ability to manage fast-paced work environment with keen attention to detail, focus on compliance and coordination across multiple stakeholders.
- PARTNERSHIP / SUPPORT – Delivers an enhanced client experience while collaborating with RMs and internal partners providing an elevated level of service. Works professionally and collaboratively with Bank partners to resolve issues for clients.
- RESEARCH – conducts and organizes outreach for business development activities.
- COMPLIANCE – understands and complies with all applicable compliance rules and regulations.
Required Education:
Bachelor's Degree or equivalent combination of education and experience
Business, Finance, Accounting or related field
Required Work Experience:
7+ years experience Commercial banking loan administration and loan closing
7+ years experience reviewing and analyzing credit and loan documents.
We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.
Associated Bank is Pay Transparency compliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.
$27.53 - $47.20 per hour