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WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Greet and acknowledge casino guests, provide friendly, excellent service to every guest in accordance with Departmental and Marina Bay Sands service standards.
Converse on a professional level in English with customers who approach the table area.
Deal assigned games and assist the Pit Supervisor in tracking play and game observation.
Deal assigned games according to Marina Bay Sands rules & procedures. Remain up to date with changes as they occur.
Check and shuffle the playing cards.
Protect the integrity of games through observation and reporting of any suspicious activity.
Read, verify and sign appropriate documents when necessary.
Demonstrate good chip work, float management, card handling, accurate payouts and other relevant dealing and skills.
Comply with all regulations and standards related to Anti-Money laundering and Terrorism Financing.
Maintain impeccable ethical standards and report any ethical breaches.
Proactively implement Responsible Gaming processes.
Declare conflicts of interest and abide by Marina Bay Sands policies and processes related to such.
Contribute to a safe workplace by abiding by all Work Safety and Health procedures and guidance, and actively report an address any workplace hazards.
Assist Card Room Supervisor as required.
Assist Assistant Card Room Managers in delivering shuffled cards to the pits.
Assist Card Room Supervisors in checking and destroying the used cards.
Meet the attendance and punctuality guidelines of the job and adhere to regulatory, Departmental and Company policies.
Keep all information on player identities and gaming action confidential.
To station at the Patron Verification Systems (“PVS”) kiosk as assigned. This assignment includes:
- To perform entry checks at PVS; and
- To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS.
Job Requirements
Education & Certification
Secondary education preferred
Experience
No experience required as training will be provided
Prior experience dealing in a land-based casino will be advantageous.
Other Prerequisites
Simple knowledge of internet usage, Microsoft word or excel program.
Able to communicate with guests effectively in English, with fluency in Korean preferred for interacting with Korean guests.
Respond to and handle customer demands in a fast-paced environment.
Quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
Memorize game rules and procedures and be committed to outstanding customer service.
Possess excellent customer relations, interpersonal and communication skills.
Able to get along with fellow Team Members and work as a team.
Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.