Inside Sales Manager (ISM) – Inbound (Student Enrolments)
Remote · United States
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Estimated pay
Estimate$85K–$131K/yr
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At a glance
- Experience asked
- 5+ years
- Education
- Master's
Skills mentioned
About the role
This is a remote position.
About India Market Entry (IME):
India Market Entry (IME) is a boutique market-entry consultancy helping international education companies establish and scale their presence in India. We represent 35+ global education brands across K-12, Higher Education, Publishing, Teacher Training, Assessment, and EdTech.
We are looking for an Inside Sales Manager (Inbound – Student Enrolments) to qualify high-quality enquiries from parents and students and convert them into enrolment-ready opportunities for our Counselling & Enrolments Team.
About the Role
As an ISM – Inbound (Student Enrolments), you will be the first point of contact for paid marketing-generated enquiries from Parents and Students.
You will engage with prospective parents and students, understand their learning requirements, academic goals, and preferred programmes, qualify opportunities, and schedule counselling sessions with the Counsellor/Enrollment team.
This is a sales-driven role with attractive performance incentives. You will own the lead from first contact until successful handover for enrolment.
1. Inbound Lead Management
Respond to every paid marketing-generated enquiry within the defined SLA.
Handle enquiries received through:
Google Ads
Meta Campaigns
Website Forms
Landing Pages
Webinars
Email
WhatsApp
Phone Calls
Referral Campaigns
Ensure every lead receives timely follow-up and is accurately recorded in the CRM.
Respond to every paid marketing-generated enquiry within the defined SLA.
Handle enquiries received through:
Google Ads
Meta Campaigns
Website Forms
Landing Pages
Webinars
Email
WhatsApp
Phone Calls
Referral Campaigns
Ensure every lead receives timely follow-up and is accurately recorded in the CRM.
2. Parent & Student Qualification
Qualify enquiries from:
Parents
Students
Individual Learners
Working Professionals(where applicable to the programme)
Understand:
Student's grade/course
Curriculum (CBSE, ICSE, IB, Cambridge, State Board, etc.)
Subject or programme interest
Academic goals
Preferred learning mode (Online/Offline)
Budget
Purchase timeline
Recommend suitable IME products or programmes based on the learner's requirements.
Qualify enquiries from:
Parents
Students
Individual Learners
Working Professionals(where applicable to the programme)
Understand:
Student's grade/course
Curriculum (CBSE, ICSE, IB, Cambridge, State Board, etc.)
Subject or programme interest
Academic goals
Preferred learning mode (Online/Offline)
Budget
Purchase timeline
Recommend suitable IME products or programmes based on the learner's requirements.
3. Counselling Coordination & CRM Management
Schedule qualified counselling sessions with the Counsellor or Enrolments Team.
Confirm appointments and ensure high attendance.
Maintain accurate CRM records, lead status, follow-up schedules, and interaction notes.
Follow up on webinar, website, and campaign-generated enquiries to maximise lead-to-enrolment conversion.
Ensure 100% CRM hygiene and timely reporting.
Schedule qualified counselling sessions with the Counsellor or Enrolments Team.
Confirm appointments and ensure high attendance.
Maintain accurate CRM records, lead status, follow-up schedules, and interaction notes.
Follow up on webinar, website, and campaign-generated enquiries to maximise lead-to-enrolment conversion.
Ensure 100% CRM hygiene and timely reporting.
Requirements
Experience
2–5 years of experience in:
Student Admissions
Student Enrolments
Inbound Sales
Education Counselling
EdTech Sales
Inside Sales
Must have experience handling paid marketing-generated inbound leads from Parents and Students for the purpose of driving enrolments into education programmes, EdTech solutions, coaching, online learning, certification, or higher education offerings.
Post Graduate/Graduate
2–5 years of experience in:
Student Admissions
Student Enrolments
Inbound Sales
Education Counselling
EdTech Sales
Inside Sales
Must have experience handling paid marketing-generated inbound leads from Parents and Students for the purpose of driving enrolments into education programmes, EdTech solutions, coaching, online learning, certification, or higher education offerings.
Post Graduate/Graduate
Preferred Industry
EdTech
Online Learning
Test Preparation
K-12 Education
Higher Education
University Admissions
Study Abroad
Education Services
EdTech
Online Learning
Test Preparation
K-12 Education
Higher Education
University Admissions
Study Abroad
Education Services
Skills Required
Excellent communication skills in English and Hindi.
Strong telephone-based counselling and lead qualification skills.
CRM experience (Zoho CRM, Salesforce, HubSpot, LeadSquared, or equivalent).
Ability to handle 80–100+ inbound enquiries/calls per day.
Excellent follow-up discipline and time management.
Comfortable working in a target-driven environment.
Excellent communication skills in English and Hindi.
Strong telephone-based counselling and lead qualification skills.
CRM experience (Zoho CRM, Salesforce, HubSpot, LeadSquared, or equivalent).
Ability to handle 80–100+ inbound enquiries/calls per day.
Excellent follow-up discipline and time management.
Comfortable working in a target-driven environment.
Preferred Market Exposure
Preference will be given to candidates with experience handling student enquiries from:
Mumbai
Delhi
Noida
Gurugram
Bengaluru
Hyderabad
Candidates with experience in these education markets will have an added advantage.
Originally posted on Himalayas