Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
$69,700 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Provide protection to TD colleagues, customers, and the TD Brand from social engineering threats across email, digital, voice, messaging, and online channels. The role operates within established information security, operational risk, and regulatory frameworks while helping drive continuous improvement of processes, controls, reporting, and threat defense capabilities.
Job Description
- Perform advanced analysis and investigation of phishing and social engineering threats targeting the Bank and its customers/clients, including impersonation, credential theft, Brand abuse, and business email compromise.
- Support and execute phishing defense operations by scoping threats, identifying impacted users or systems, and recommending mitigation actions.
- Monitor, investigate, and respond to threats targeting TD customers and the TD brand, including phishing websites, fraudulent domains, social media abuse, spoofing, impersonation, smishing and vishing campaigns.
- Partner with Messaging, Fraud, CSOC, Help Desk, and other stakeholders to coordinate response and containment activities.
- Analyze phishing campaign trends and contribute insights to improve detection logic, controls, and response playbooks.
- Conduct and support malware triage related to email‑ and web‑delivered threats and identify patterns in delivery methods to inform preventative control improvements.
- Analyze suspicious attachments, links, and indicators of compromise and determine appropriate escalation paths.
- Produce and contribute to operational reporting, threat analysis, and metrics to measure effectiveness of controls and response activities.
- Identify opportunities to improve efficiency, consistency, and quality through process enhancements or automation.
- Participate in projects and initiatives of moderate to high complexity related to information security and threat operations.
Qualifications / Experience & Education
- University degree is desired but not required
- Information security certification / accreditation an asset
- 3-5 years of relevant experience
Core Competencies
- Experience in cybersecurity operations, threat detection, incident response, or information security controls.
- Strong knowledge of phishing, social engineering, and malware threats.
- Proven ability to independently execute complex investigations within established security frameworks.
- Strong analytical, documentation, and communication skills.
- Ability to collaborate effectively across technical and non‑technical teams.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet