India AR Delivery Hub Manager

Aristocrat is seeking a dedicated and ambitious India AR Delivery Hub Manager to join our world-class team. This role plays a key part in supporting global AR processing, including cash application, billing support, and credit operations. As part of our mission to bring happiness to life through the power of play, you will have the outstanding opportunity to develop and successfully implement strategies that will build the future of our AR services. If you are passionate about driving operational excellence and continuously improving workflows, this role was crafted for you!

What You'll Do

• Supervise and coordinate India-based AR delivery team members handling cash allocation, billing support, and credit operations.
• Own operational performance, daily prioritization, SLAs, quality, cross-training, and backup coverage across India hub activities.
• Partner with regional and process leads to align service delivery and resolve blocking issues.
• Build standard operating procedures, work intake processes, quality controls, and reporting for centralized AR processing.
• Support the migration of transactional AR work from US/APAC into India while maintaining service continuity.
• Seek ways to improve procedures, automate tasks, expand capacity, and establish consistency.
• Support automation implementation within the India AR Delivery Hub, encompassing standardized workflows, efficiency reporting, and quality checks.
• Collaborate with regional AR leaders to identify repeatable work suitable for AI-enabled automation and centralized processing controls.

What We're Looking For

• 5+ years of experience managing AR (preferred), shared services, BPO, finance operations, or order-to-cash teams.
• Strong knowledge of cash application, billing, credit support, SLAs, and operational controls.
• Proven experience managing multi-region collaborators and offshore/onshore service delivery.
• Outstanding people leadership, process management, and communication skills.
• Comfort using approved AI-enabled tools, workflow automation, dashboards, and standard efficiency applications to improve process accuracy, reporting, and scalability.

Esta descripción del puesto puede haber sido revisada y optimizada mediante herramientas de inteligencia artificial con el fin de mejorar su claridad, coherencia e inclusión. En cualquier caso, todo el contenido final, los requisitos del puesto y las decisiones de contratación están sujetos a la revisión y aprobación de Aristocrat.

Filosofía de compensación

Ofrecemos un paquete integral de remuneración y beneficios diseñado para seguir siendo competitivo en el mercado, apoyar tu bienestar y reconocer tu contribución a nuestro éxito. Nuestro enfoque se basa en una filosofía de remuneración por desempeño, recompensando el impacto individual. Tu paquete de compensación específico se determinará en función de factores como tus habilidades, experiencia, cualificaciones y ubicación.

Dependiendo de tu puesto y ubicación, podrás optar a bonificaciones e incentivos anuales, beneficios de salud y bienestar, tiempo libre remunerado, planes de jubilación, cobertura de seguros y otros beneficios locales o establecidos por la legislación aplicable.

Los detalles específicos sobre la compensación y los beneficios para este puesto se tratarán durante el proceso de selección.