Additional Considerations (if any):
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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Hy-Chi Department Cook
Department: Hy-Chi
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
At Hy-Vee, our Hy-Chi department brings bold, fresh flavors to our customers every day, and our Hy-Chi Department Cooks are the ones making it happen. In this role, you'll prepare a variety of hot and cold foods using authentic cooking techniques, keeping the hot and cold cases stocked with delicious, freshly made product throughout the day. Your skill, consistency, and commitment to quality directly shape the experience our customers have every time they visit the department.
If you have a passion for cooking, enjoy a fast-paced kitchen environment, and take pride in the food you prepare, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store
Prepare woks by cleaning with water, heating to the appropriate temperature, and adding oil for the cooking process
Cook soups and meats, prepare vegetables and sauces with spices, and combine all ingredients to complete dishes
Place food in hot cases, monitor quantities, and refill as necessary throughout the shift
Fill the cold case with fresh-made food and prepare items for the next day after completing the shift
Understand all aspects of the Hy-Chi kitchen and perform all cooking responsibilities with accuracy and consistency
Check rice as time permits and take customer orders at the Hy-Chi counter when needed
Order product and supplies when necessary or notify the department head of needs
Clean the work area thoroughly at the end of each shift
Answer the phone promptly and provide friendly, helpful service to customers who call
Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
Pitch in with other tasks or special projects as they come up
Your Skills
You don't need extensive experience for this role; we'll provide the training you need to succeed. To hit the ground running, you'll need to be able to:
Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
Follow detailed written and verbal instructions carefully and consistently
Apply basic math skills including addition, subtraction, multiplication, and division
Communicate clearly with customers and co-workers and work well as part of a team
Learn and apply proper food safety, sanitation, and kitchen procedures
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers
Education and Experience
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-moving role with significant pressure to meet deadlines throughout your shift. You'll work in the Hy-Chi kitchen and can expect continual exposure to noise and temperature extremes, as well as frequent exposure to cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.