Job Description
The HR Transition Lead is responsible for planning, coordinating, and completing People Services transitions, including service model changes, HR technology implementations. Ensure a seamless shift from current to future state by managing partner engagement, supporting change readiness, ensuring knowledge transfer, mitigating risk, and allowing business continuity throughout the transition lifecycle.
You will be reporting to the HR Service Improvement Lead.
What You'll Do:
Transition Planning & Delivery:
- Maintain end-to-end HR transition plans, including timelines, milestones, interdependencies, and risk mitigation strategies. Working on multiple transitions in parallel
- Lead the HR process within broader transformation programmes, aligning with PMO standards.
- Analysis to identify gaps between current (local) process to the GPS service catalogue
- Ensure smooth handover to BAU teams, including documentation, training, and knowledge transfer.
Stakeholder & Change Management:
- Be a central contact for HR, business leaders, project teams, and external partners.
- Facilitate workshops, briefings, and engagement sessions with transitioning teams.
- Support change adoption by preparing communications, change impact assessments, and readiness plans.
- Build relationships to empower collaboration and remove barriers to transition success.
Process, Policy & Technology Readiness:
- Support the redesign and mapping of HR processes, ensuring agreement on the future operating mode and handing over to Service Delivery for acceptance
- Coordinate updates to Service level agreements, workflows, and SOP documentation.
- Prepare HR systems, data, and integrations for transition go-live.
- Partner with People Technology teams on testing (functional & EX), training, and deployment activities.
Risk, Governance & Compliance:
- Identify risks associated with HR transition activities.
- Maintain governance documentation, and reporting packs for partners.
- Ensure compliance with legal, regulatory, and company standards throughout the transition.
Continuous Improvement:
- Identify opportunities to refine processes and improve employee/manager experience.
- Capture lessons learned and embed best practices into future transition frameworks.
- Support building reusable templates, guides, and toolkits for future HR transitions.
Qualifications
What we are looking for:
- 5+ years of relevant experience in HR transformation, business change, project/programme management, or HR service delivery.
- Experience managing or coordinating HR transitions, transformation projects, or service model changes.
- Strong understanding of HR processes, service delivery models, and the employee lifecycle.
- Excellent stakeholder management and communication skills.
- Experience working with project or programme management approaches, such as Agile or Waterfall.
- Ability to partner and collaborate effectively across all organisational levels.
- Fluency in English.
We consider it an advantage if you also have:
- Experience in shared services or global business services environments.
- HRIS or digital HR transformation exposure (e.g., Workday, SAP SuccessFactors, ServiceNow).
- Project management accreditation (e.g., PRINCE2, PMP, Agile PM).
- Change management certification (e.g., Prosci, APMG).
Additional Information
What you will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and book.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
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Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.