Job Description
POSITION SUMMARY
The Receivables & Billing Analyst is responsible for accurate cash posting, payment reconciliation, client billing, and revenue cycle support. This role ensures timely reconciliation of deposits, EFTs, and 835 remittances while investigating discrepancies, maintaining billing accuracy, and producing reporting that supports financial operations. The position requires strong analytical skills, advanced Excel proficiency, and the ability to work U.S. business hours to support cash wire transfer timelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Interpret ANSI 835 Electronic Remittance Advice (ERA) files and accurately match payments to claims.
- Post EFT, check, lockbox, and credit card payments to patient accounts.
- Reconcile unapplied cash balances and process adjustments and write-offs accurately.
- Perform daily reconciliation of bank deposits, EFT transactions, and 835 remittances.
- Identify, investigate, and resolve payment and reconciliation variances.
- Monitor unapplied cash and move payments to the appropriate patient account and program.
- Generate, validate, and distribute client invoices.
- Review billing against client contracts and fee schedules and investigate discrepancies.
- Maintain billing audit trails and supporting documentation.
- Develop reconciliation reports, exception tracking, and data validation reporting.
- Utilize advanced Excel functions including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, conditional formatting, and reconciliation techniques.
- Partner with internal stakeholders to resolve billing and payment issues.
- Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Technical Competencies
- 835/ERA expertise
- Cash posting experience
- Client billing knowledge
- Advanced Microsoft Excel
- Daily reconciliation experience
Critical Thinking Competencies
- Problem solving
- Analytical reasoning
- Investigative mindset
- Attention to detail
Investigative & Analytical Expectations
- Determine why financial records do not balance.
- Research missing transactions, timing differences, duplicate postings, and incorrect payment applications.
- Analyze bank reports, EFT confirmations, 835 files, and client invoices to resolve discrepancies.
- Ensure accuracy of payment amounts, check numbers, deposit dates, account numbers, and adjustment codes.
WORK HOURS
This position is expected to work U.S.-based business hours to support cash wire transfer timelines and daily financial operations.
Qualifications
MINIMUM QUALIFICATIONS
- Associate's or Bachelor's degree in Accounting, Finance, Business, Healthcare Administration, or related field preferred.
- Experience in accounts receivable, billing, cash posting, revenue cycle, or healthcare finance.
- Experience working with 835/ERA remittances and payment reconciliation preferred.
- Strong Microsoft Excel skills and attention to detail.
- Excellent written and verbal communication skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
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Company Description
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.