Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
We are looking for a self-motivated graduate to help move forward the next generation public safety experience, and to work with a team of experienced professionals to enable mission critical services and solutions. This is a great opportunity to get your career started in a global iconic organization.
The Motorola Solutions Graduate Program is an intense and engaging program which involves collaborating and working within a fast-paced team of software, network, and system engineers. This includes implementing and testing solutions for a variety of mission critical applications and systems. Motorola Mission Critical Systems use multi-vendor products and are deployed globally. The successful candidate will be given the opportunity to work with evolving technologies such as cloud, security and radio communications.
Job Description
The Graduate Engineer will report functionally to the Engineering Manager / Team Lead and work closely with cross-functional teams to develop, support and continuously improve Motorola systems.
The role requires strong working relationships with internal engineering and operations teams, customers and subcontractors, with clear communication of priorities, technical risks, incidents and resolutions.
Key working relationships include:
- Engineering Manager / Team Leads
- Operations Managers and Service Delivery Managers
- NOC, operations and field engineers
- Customer and subcontractor representatives
- Pre-sales, sales and Motorola subject matter experts
Scope of Responsibilities:
- Manage day to day operations, IT system administration and maintenance tasks to ensure the smooth operation of the managed services projects.
- Work alongside with a Senior Engineers as an escalation point for the Network Operations Control Centre (NOCC) staff or Field Engineers when necessary
- Work with IT hardware within our own and customer data centers
- Provision and configure VMs for the virtual infrastructure
- Working with cloud technologies (Azure) as well as virtualized on-prem solutions
- Ensure systems are secure and protected
- Develop, implement and maintain procedures to measure and track service performance/quality
- Any other ad hoc IT related tasks including cabling and installation of devices
- Interact with a wide range of technical and non-technical stakeholders
- Provide short and long term in-depth analysis and investigation of problems
- Follow work instructions, procedures and policies (surveillance, analysis and testing)
- Improve automation and efficiencies of deployment models for application servers and network appliances
- Conduct network testing, integration and troubleshooting under guidance
- Attend Technical training sessions
- Provide Interoperability support (3rd party applications/platforms)
- Other duties as assigned by the Engineering Manager or other applicable staff
Basic Requirements
General Education:
- Bachelor's degree in Electrical or Electronics or Computer Science, or related discipline
- Industry certification is desirable but not mandatory (networking/cloud or any security related certificate)
Professional Experience
- Understanding of IT and RF systems (i.e. coursework/projects, research, internships, or other practical experience outside of schoolwork (including hobbies).
- Working proficiency in verbal and written English
- Knowledge of IT Infrastructure either via course work or practical experience
- Interest to learn scripting, application frameworks, virtualization, cloud, infrastructure and networking.
Personal Attributes:
- Strong analytical, debugging and problem-solving skills with a systematic and investigative mindset.
- Excellent written, verbal and interpersonal communication skills.
- Collaborative and able to work effectively both independently and as part of a cross-functional team.
- Adaptable, self-motivated and eager to learn new technologies in fast-paced environments.
- Customer-focused with a strong commitment to reliability, quality and service excellence.
- Well-organised, with strong planning, prioritisation and ownership of tasks through to completion.
- Professional, proactive and integrity-driven when engaging with customers, colleagues and subcontractors.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
No
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.