Gourmet Hostess

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Since opening in 1962, The Ocean Club, A Four Seasons Resort, Bahamas has been a playground for celebrities and discerning travellers set along an 8-kilometre (5-mile) stretch of natural, white-sand beach on Paradise Island. Connect with Bahamian beauty in an enclave of remarkable seclusion, where intimate low-rise buildings are immersed in 14 hectares (35 acres) of Versailles-inspired lawns and gardens. Wake up to breakfast on your private balcony, then indulge in a restorative treatment in one of our Balinese-style spa villas or head out for a round of golf at Ocean Club Golf Course. However you spend your day, be sure to join us back at Martini Bar and Lounge for a nightcap.

When Legends Come To Life

Since opening in 1962, The Ocean Club has welcomed the world’s most discerning guests to our five-mile stretch of natural white sand beach – framed by 35 acres of Versailles inspired lawns and gardens.

Discover the legendary chic of The Ocean Club, combining elevated Four Seasons service with laid-back Bahamian style – creating one of the most sought-after resort experiences in the Caribbean. 
 

On a stretch of natural white sand beach, our resort offers 107 ultra-luxury accommodations, a Balinese-inspired spa, and dining by Michelin-starred chef Jean-Georges Vongerichten.

The Ocean Club has a treasured history serving generations of luxury travelers.  Expansive lawns and towering coconut palms provide an enchanting backdrop to the pristine beaches of Paradise Island.

The Ocean Club offers a rich roster of activities including water sports such as snorkeling, sailing and wind-surfing along with land-based activities including world-class golf and tennis plus a relaxing spa.

The Role of the Gourmet Hostess

The Gourmet Hostess is the guest’s first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences. The Gourmet Hostess also greets and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Key Functions

• Assigns service station to all service staff observing their present-ability for compliance with appearance and uniform standard.

• Checks table settings for proper presentation and completeness.

• Seat guests in preferred section, provides menus and introduces server.

• Verbally explain to staff any menu changes, meal specials or other factors that relate to service of food or dining room operation.

• Inspect restaurant to ensure all items are in proper order, taking appropriate action on all matters not meeting standard.

• Graciously greet guests upon their arrival and escorts them to a table, balancing the customer flow among the service station, taking into account requests for a particular table or server, depending on availability.

• Handle guest complaints immediately and politely, advising manager of all incidents.

• Oversees the general functioning of the dining room during the meal service period, relaying information to service staff, requesting feedback from guests as to their satisfaction, making adjustments when and where necessary.

• Must know all products served in the restaurant.

• Thorough knowledge of facilities to assist guest with information when necessary.

• Assists with the duties of wait staff such as securing of food or beverage item for a customer, resetting a table for reuse, etc. as the customer traffic flow allows, ensuring the maintenance of food service effectiveness and efficiency.

This is an exciting time to join The Ocean Club, a Four Seasons Resort.

Applicants that are interested in applying, please note that the position is based on The Ocean Club, A Four Seasons Resort Property located in The Bahamas and is available to those individuals who possess a legal ability to work in The Bahamas without sponsorship.