Job Description:
The Impact You’ll Make in this Role
As a Global Logistics Industrial Engineer, you will work at the intersection of global logistics, trade compliance, data, AI-enabled analytics, and continuous improvement. You will help improve how 3M manages customs broker performance, filing accuracy, operational visibility, and productivity across the global network.
You will partner with cross-functional teams and external brokers to standardize processes, integrate data into control tower platforms, automate performance insights, and deliver measurable improvements in cost, service, productivity, and governance.
Here, you will make an impact by:
- Leading analytics and continuous improvement initiatives focused on broker management, customs filing performance, productivity improvement, and operational risk visibility.
- Supporting the design, validation, and implementation of standardized customs filing and broker management processes to improve consistency, accuracy, productivity, and governance.
- Developing broker performance management frameworks, including scorecards, KPIs, dashboards, service-level monitoring, exception management routines, and business review processes.
- Supporting broker contract standardization and optimization by improving spend transparency, defining service-level expectations, tracking productivity metrics, and strengthening performance governance.
- Partnering with IT, data teams, trade compliance, logistics, transportation operations, and external brokers to integrate broker, customs, transportation, and operational data into control tower and enterprise visibility platforms.
- Building automated reporting, dashboards, and business intelligence solutions using tools such as Power BI, Alteryx, SQL, Excel, Tableau, Python, or related technologies.
- Analyzing customs filing workflows, broker performance, cycle times, cost drivers, service issues, and exception trends to identify root causes and recommend practical improvements.
- Applying industrial engineering, operations research, statistical analysis, process modeling, automation, AI, and continuous improvement methods to identify productivity and standardization opportunities.
- Translating complex operational, logistics, and compliance-related data into clear insights and actionable recommendations for business leaders and cross-functional stakeholders.
- Tracking value realization, communicating progress to leadership, and supporting implementation plans to ensure productivity, cost, service, governance, and compliance targets are achieved.
Your Skills and Expertise
To set you up for success in this role from day one, 3M is looking for candidates who meet the following minimum requirements:
- Bachelor’s degree or higher in Industrial Engineering, Supply Chain, Logistics, Operations Research, Data Science, Engineering, Business, International Trade, Operations, or a related field, completed and verified prior to start.
- Minimum 5 years of combined experience in logistics, trade compliance operations, customs brokerage, supply chain, industrial engineering, data analytics, process improvement, business operations, or related fields.
- Hands-on proficiency with data analysis, automation, modeling, and visualization tools such as Excel, Power BI, SQL, Python, Alteryx, Tableau, or related technologies.
- Experience applying AI-enabled tools, including Microsoft Copilot or similar AI-driven productivity solutions, within logistics or supply chain environments is preferred.
- Experience working with operational data, performance reporting, dashboards, process improvement, or productivity initiatives.
Additional qualifications that could help you succeed even further in this role include:
- Master’s degree in Industrial Engineering, Operations Research, Supply Chain, Logistics, Data Science, Business Administration, International Trade, or a related field.
- Relevant certifications such as Lean Six Sigma, PMP, APICS, CSCP, CLTD, analytics, customs brokerage, or supply chain certification.
- Experience in customs brokerage operations, import/export processes, broker management, customs filing performance, or trade compliance operations.
- Strong knowledge of broker performance management, including contract governance, supplier scorecards, productivity tracking, service-level monitoring, and continuous improvement routines.
- Experience designing or supporting control tower capabilities, including performance visibility, exception management, broker connectivity, and operational data integration.
- Demonstrated ability to analyze complex processes, identify root causes, develop practical solutions, and implement improvements across multiple stakeholders.
- Experience applying operations research, statistical analysis, workflow optimization, or predictive analytics to improve operational performance.
- Strong communication and influencing skills, with the ability to translate technical data, process insights, and operational risks into clear executive-level recommendations.
- Experience leading regional or global projects, including stakeholder alignment, governance, change management, benefits tracking, and executive communication.
- Experience collaborating with cross-functional stakeholders and external partners to support implementation of process or performance improvements.
Supporting Your Well-being
At 3M, we support your well-being, development, and work-life balance through competitive benefits and growth opportunities, including:
- Private medical care, life insurance, retirement scheme, and Multisport card
- Professional onboarding, training, and development opportunities
- Support for certifications and co-funding of studies
- Opportunity to work in a global, international environment
- Inclusive and friendly workplace culture with an open-door approach
- Opportunities to join community groups, CSR initiatives, volunteering activities, and integration events
Job specifics:
- Work location: Wroclaw, Powstańców Ślaskich, , Poland
- This role has hybrid working model, with the employee working at least four days a week in the office.
- Travel - May include up to 10% domestic/international
- Working pattern - full time
Does this opportunity and our innovative 3M culture align with your career aspirations?
If so, we encourage you to apply and embark on a journey of creativity and growth with us.
We look forward to hearing from you!
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. If you have further questions please reach out to Max (our AI Virtual Assistant) via our Career Page.
Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl lub na Instagramie, Facebooku i LinkedIn @3M.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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