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New Zealand
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About the opportunity
In North Europe Continent (NEC), we started a dedicated Pharma vertical five years ago and have grown it into a stand-alone growth vertical. Now we are looking for a Global Client Manager Pharma to take the next step with us: winning new global pharma customers and growing them into long-term, integrated partnerships.
You will join a team focused on temperature-controlled, GDP-compliant solutions that solve real pain points in our customers’ supply chains across Ocean, Air, Cold Chain, Customs and Landside. Together with our Supply Chain Development team and with the help of AI, we analyze customer flows and transport modes to optimize their supply chains even further. The role gives you broad exposure across Maersk. Every day you will work with customers as well as Sales, Product, Quality, Customer Experience and Success Departement, Finance, and regional and global teams.
This is an exciting time for Pharma at Maersk. With your network, hunting mindset and experience, you will help shape how the vertical grows globally and build lasting relationships with customers and colleagues around the world.
Purpose of the role
As Global Client Manager Pharma, you build and grow your own portfolio of global pharmaceutical and healthcare customers. You bring an established network with existing access to decision-makers at large pharma companies, and you are a true hunter: comfortable starting from scratch, opening doors and turning new logos into a solid customer portfolio within your first 12 months. Once a customer is won, you switch to farming: you develop and expand the relationship globally, growing the business across areas, products and sites.
For every customer you win, you are the single commercial point of contact across their entire supply chain, turning their priorities into a joint business plan and delivering integrated, GDP-compliant logistics solutions across Ocean, Air, Cold Chain, Customs and Landside.
You guide a global virtual team across areas, products and functions, making sure the customer experiences one Maersk – from executive strategy to day-to-day execution.
Key responsibilities
1. Client strategy & joint business planning
2. Integrated growth & cross-selling
3. Tenders, contracts & negotiations
4. Executive relationship management
5. Global account team orchestration
6. Quality, compliance & GDP
7. Commercial & financial health
Your profile
Must-have
Nice-to-have
Critical competencies
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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