Forward Deployed Consultant

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience
Our Agentforce Delivery team helps enterprise customers turn fragmented manual workflows — like procure-to-pay and order-to-cash — into automated, AI-driven processes that go live fast and keep delivering value. As a Forward Deployed Consultant, you'll own customer engagements end to end: from the executive business case through hands-on build and a clean handoff to partners and client teams. This role is based in London and is eligible for a remote work arrangement.

What You'll Actually Be Doing

• Advise enterprise executives on business goals and operational pain points, build the business case, and set success metrics with a measured baseline before work begins.
• Lead discovery workshops and process mapping, then turn findings into a working automated solution within days to weeks.
• Build and iterate AI agent-based automations hands-on — designing prompts, structuring outputs, and debugging failures — while identifying integration risks like authentication, latency, and payload limits.
• Own delivery through go-live, including scope, testing, data migration, and cutover, then run a structured handoff to implementation partners and customer teams.

You're Our Person If...

• You have 5+ years in solutions consulting, forward deployed, strategic consulting, product management, process automation, or business analysis roles.
• You have domain depth in supply chain, enterprise resource planning (ERP), or finance operations processes (procure-to-pay, order-to-cash, accounts payable/receivable, supplier onboarding).
• You've built AI or agent-based automation yourself, including prompt design, output structuring, and iterating on failures — and you've engaged enterprise executives in business-to-business software sales to build business cases and roadmaps.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Even Better If...

• You're familiar with the Salesforce platform ecosystem (APIs, platform services).
• You've built or navigated partner ecosystems and implementation channels.
• You hold a Lean, Six Sigma, or related process improvement certification.
• You have a technical or business degree; an MBA is a plus.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.