Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!
As a member of the Pyramid Global family, you'll enjoy comprehensive benefits including:
• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
Additional Full-time Benefits:
• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service
What you will have an opportunity to do:
CULTURE & CHARACTER:
All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team
member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:
Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
Excellence - We always strive to make today a little better than yesterday.
JOB DESCRIPTION
Our F&B Supervisors are responsible for ensuring a high-quality guest and team member experience in our three outlets at the Texas A&M Hotel and Conference Center. This position serves our upscale Block T Bar & Grill. They also assist in directing and supervising all “front of the house” team members, supporting them to perform at or above established excellence standards of Howdy Hospitality.
COMPENSATION & BENEFITS:
• $18/hr. – Biweekly (every two weeks)
• Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.
SCHEDULE:
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.
Full-Time: 30-40 hours, dependent on hotel forecast.
Hours: Primarily evening shifts
Days: Vary based on forecasted business demands
ESSENTIAL FUNCTIONS:
Assist in ensuring proper availability of competent, motivated, hospitality-oriented team members, consistent with anticipated demand.
Ensure proper performance and training of hourly team members per departmental standards.
Ensure a positive work environment through fairness and positive reinforcement.
In the absence of management, direct and re-direct team members when standard operating procedures are insufficient or not applicable while keeping leadership informed.
Ensure optimum hospitality to all guests and team members in a clean, safe and organized environment.
Attend, promote, and brainstorm scheduled training sessions on product service.
Maintain detailed product knowledge.
Help ensure that reservations of a la carte, special events, and catering are well documented, communicated, and managed.
Possess working knowledge of all positions supervised - server, bartender, bar-back, food runner, host, etc.
Help to ensure proper quantities of perishable goods, non-perishable dry goods and other supplies are on hand and properly stored. Maintain controls and pars as prescribed by leadership.
Assist in departmental administration as needed.
Participate in forecasting/budgeting, as well as payroll department approvals.
What are we looking for?
QUALIFICATIONS:
- 1 year of demonstrated leadership experience in an elevated service, high-volume restaurant or hotel food and beverage operation
- Strong working knowledge of food and beverage services, not limited to serving and bartending
- Ability to attend scheduled training sessions on product service
- Hold or able to gain TABC and Food Handlers Certification
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
- Understand all aspects of food and beverage service, including wine service
- Strong leadership skills
- Experience working in a lodging or hotel environment preferred.
Compensation:
$18.00
-
$20.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.