Job Description SummaryThe Office of Student Financial Aid (OSFA) seeks a Financial Aid Counselor in our Student Support
unit, who under general supervision, will work independently to perform financial aid counseling and
administration to support students and staff on financial aid.
The Financial Aid Counselor will assist with the following important tasks:
- Provide consistent and high-quality customer service to students and families on the Free Application
for Federal Student Aid (FAFSA) and their financial aid options at the University of Maryland.
- Support the administration of the FAFSA and financial aid programs which includes but is not
limited to conducting financial need analysis, aid offer, re-consideration of aid, review of the cost of
attendance, verification, loan processing, review of Satisfactory Progress Policy and Return to Title IV
(R2T4).
- Use financial aid systems, websites and data reports for financial aid processing.
- Collaborate with OSFA, Enrollment Management (EM) and other campus partners about financial
aid and OSFA projects/services.
- Represent OSFA on financial aid matters for OSFA/EM outreach events to campus and community
partners as needed.
Physical Demands: N/A
Licenses/Certification: N/A
Minimum QualificationsEducation: Bachelor’s degree from an accredited college or university.
Experience: Two (2) years of professional financial aid, finance advising, or finance counseling related experience.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of financial aid policies and procedures.
Knowledge of federal, state, and other applicable related laws, rules, regulations, and ordinances.
Knowledge of Title IV regulations, policies and procedures.
Skill in oral and written communication.
Skill in the use of Microsoft Office products.
Skill in attention to detail when reviewing and entering data.
Ability to multitask and prioritize assignments.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability and knowledge to assist in multiple areas throughout the office.
Ability to organize and prioritize multiple tasks.
Ability to work in and promote a team environment.
Ability to interpret and communicate information based on knowledge of institutional policies, procedures, and departmental considerations.
Additional Job DetailsPreferences:
- Experience providing counseling, advisement, or coaching to students in a financial aid, student services, or enrollment management office.
- Experience using an automated data processing system and/or customer relationship management system
- One (1) year of experience processing financial aid professional judgement (special or unusual circumstance) appeals.
Required Application Materials:
Resume
Cover letter
References
Best Consideration Date: October 24, 2026
Posting Close Date: October 26, 2026
Open Until Filled: No
**This position does not provide sponsorship for Visa**
Not Applicable to This Position
Financial Disclosure RequiredNo
DepartmentSVPAAP-EM-Financial Aid Services
Worker Sub-Type Staff Regular
Salary Range$55,000 - $66,000
For more information on Regular Exempt benefits, select this link.
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment EligibilityThe successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO StatementThe University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
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