About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.
About the role
The Food & Beverage Service Intern supports the F&B team in delivering exceptional guest experiences across various outlets, including restaurants, bars, in-room dining, and banqueting. This internship provides a comprehensive, hands-on learning opportunity in a fast-paced hospitality environment, allowing the intern to gain practical knowledge of food service operations, guest interaction, and teamwork. Ideal for hospitality students or recent graduates seeking real-world experience in a dynamic and service-driven industry.
What you will do
- Clear, clean and set-up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
- Polish silverware, refill condiment containers and crumb tables.
- Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.
- Breakdown, clean and set-up buffets and food stations.
- Deliver food from kitchen to the guest ensuring accuracy and timeliness.
- Greet guests, provide water, bread and butter service conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Develop and present a project work to reinforce training.
What you bring
- Education: Student currently pursuing a degree in Hospitality or a related field.
- Passion: Genuine enthusiasm for guest service and curiosity about the hospitality industry.
- Interpersonal skills: Excellent personal presentation and communication abilities, with confidence in interacting with guests and colleagues.
- Team spirit: Collaborative mindset and willingness to support different areas of the department when needed.
- Flexibility: Availability to work varying shifts, including mornings, evenings, weekends, and holidays.
- Language proficiency: Clear written and verbal communication skills, in English and Spanish.
- Physical ability: Capacity to lift, carry, and balance trays or equipment safely and effectively during service operations.
- Professionalism: Commitment to upholding Four Seasons standards of quality, courtesy, and service excellence.
- Legal right to work in Spain.
Degree: Currently enrolled in Hospitality, Tourism, Business Administration, or a related field.
Languages: Fluency in spoken English or Spanish.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
- Discounts at our hotel restaurants.
- Discounts on local services.
- Possibility of shared accommodation (at a reduced cost) and free transportation to work.
Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).