We are shaping a dynamic and diverse Finance & Accounting leadership team across multiple domains, geographies, and organizational levels. Below are a few opportunities that may align well with your career trajectory.
We are seeking qualified finance professionals from the BPM industry with 12+ years of experience across key areas such as PTP, OTC, RTR, and FP&A. Ideal candidates will bring exposure to capabilities like solutioning, transformation, growth initiatives, and P&L management. Experience in managing large, global client portfolios will be valuable for success in a complex and fast-evolving environment like ours.
1. Accounts Payable Operations
2. Leadership & People Management
3. Controls, Compliance & Risk Management
4. Stakeholder & Vendor Management
5. Automation & Digital Transformation
6. Financial & Strategic Support
- Finance qualifies professional with proven work experience as an OTC Manager or in a similar role within a BPO/BPM/Captive organization.
- Strong knowledge of order management systems (e.g., ERP platforms) and related tools.
- Excellent leadership and team management skills.
- Proficient in data analysis and reporting using tools such as Microsoft Excel.
- Exceptional problem-solving and decision-making abilities.
- Excellent communication and interpersonal skills.
- Detail-oriented and organized, with strong time management skills.
- Ability to work under pressure and meet tight deadlines.
- Familiarity with international trade laws, regulatory requirements, and Incoterms is a plus.
Role: F&A Operations (FPnA, Transformation & Program Governance)
Role overview:
- Lead FP&A operations including budgeting, forecasting, variance analysis, and insight‑driven performance management.
- Drive P&L and margin management initiatives ensuring strong financial acumen, cost governance and profitability improvement.
- Oversee F&A transformation program governance across F&A processes, ensuring standardized execution and measurable value delivery.
- Conduct solution due diligence for large-scale transitions, outsourcing deals, and digital transformation programs.
- Partner with business and CFO stakeholders to design scalable operating models and analytics‑led decision frameworks.
- Govern end‑to‑end service delivery with strong control frameworks, risk management, and compliance oversight.
- Lead the FnA Governance Operating Model partnering with delivery leaders in anchoring priorities across Commercial Vitality, Risk & Controls, Continuous Innovation and Human Capital pillars.
- Deliver operational excellence through lean initiatives, workflow redesign, KPI governance, and continuous improvement.
- Manage complex multi‑geography transitions ensuring seamless knowledge transfer and business stabilization.
- Mentor and develop high‑performing teams, fostering a culture of accountability, innovation, and transformation.
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Role: F&A Solution Architect
Role overview:
C2Solution Architects are responsible for evaluating implicit and explicit needs of prospective clients; and factoring them while designing and developing competitive solutions that align perfectly with the needs of the customer and our organization's strategy. Solution architects work cross-functionally across our organization and that of the client and 3rd party service provider, when applicable, to meet the business imperative of the prospective client and that of our organization.
Key Roles and Responsibilities:
Solutions Design
• Collaborate with client and or their 3rd party advisors, to get inputs and guidance to help WNS create a winning solution
• Work cross-functionally with solution and operations teams to develop a compelling solution or proposal or response
• Leverage or position best in class digital technologies, process best practices and finance analytics to create a compelling value proposition
• Finalize each functional solution with respective SPOCs (operations, costing and response documentations, capability presentations)
• Create commercial models to achieve price to win incl. business case preparation and rate card submissions, where applicable
• Review and sign-off pricing inputs such as, CTC, DEFT, PIP, etc. before they are submitted to the pricing team
• Assess and justify ROI of the solution components
• Finalize transformation model with capability, operations and other stake holders as applicable
• Ensure that the output from each function is or are aligned to the approach jointly signed-off by the team
• Define the structure and controls for the pursuit
• Ensure that the structure of the pursuit is monitored, controlled and collaborated cross-functionally for its logical closure
Compliance
• Seek inputs and signoffs to finalize proposed delivery location, transition, FTE Mix, Productivity, SU, BCP, Seeding
• Finalize reviews and approvals with Operations or BU or HSL, as may be applicable
• Review and complete solution response documentation and review with leadership as applicable prior to submission
• Complete solutions handover to transition team (in case of a deal is won); and document hand-over completion sign off
Others
• Lead WNS’s response to RFX in collaboration with the Horizontal Sales Lead and the Vertical sales Lead
• Participate in solution defense
• Present F&A capabilities to the prospective client
• Attend post submission meetings, wherever applicable
• Participate in pre-contract due diligence and post-contract solution design workshops
• Lead and plan for client’s site visit to WNS’s delivery locations and accompany them to the respective Operation Centers
• Conduct due diligence (onsite or offsite) to validate solution design and assumptions report-out based on findings of DD
• Support contracting process along with the sales lead, operations lead, legal and contracting lead
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Role: F&A Operations (All towers)
Role overview:
- Manage end-to-end deliverables, across Finance operations and regulatory control functions, in line with the client strategy
- Influence, facilitate and direct WNS team to achieve customer goals, through relevant stakeholders
- Manager large, multiple and diverse functional high-performing teams
- Participate in strategy workshops of the client, Partner and advise client on designing, planning and realizing strategic goals in the long-term
- Actively engage and manage client expectations and interactions for the respective team and facilitate operating units’ alignment to client commitments
- Accountable for business and people metrics of the unit or functional group through the WNS leadership
- Partner and advise customer head and leadership on Quality, Process Excellence and Transformation initiatives
- Work closely with multiple stakeholders for ensuring effective transitions of client operations
- Mentor functional/department heads and reports, to achieve their development goals
- Direct unit leaders to actively translate WNS and client values into day-to-day actions and behaviours
- Empower teams to respond to business / operating issues in a timely manner
- Build a strong and active governance model to engage with employees, clients and leadership
- Formulate and achieve goals in line with corporate vision, mission and objectives for client unit
- Integrate strong commercial acumen into functional responsibilities. To grow the account, consistently & profitably to achieve growth of people and business
- Collaborate with the Business Unit on diversifications/expansion projects for the account
- Discuss and implement in consultation with the Business development / sales team on new products/services, market and alliance partners to further business
- Interact and network among industry practitioners, analyse and adopt best practices from the market
Skills Required and Prerequisites
- Qualification: Finance qualified professional; F&A domain expert with minimum 12+ years of work experience in the BPO environment with leadership experience
- Proven client management, stakeholder engagement and key account management skills
- Deep understanding of domain, business processes and off-shore business environment
- Experience in operating with North America, European, Asia Pacific clients, preferred
- Experience in varied transitions across F&A space
- Understanding and experience in independently managing PnL of accounts or units with a large span of 500+ ftes, is preferred
- Excellent communication, analytical and conceptual skills
- Influencing, negotiation and crucial conversation skills with good C-Suite engagement skills
- Proven strategic leadership, team and people management skills (ability to handle large teams)
- Flexible to work in shifts and willing to travel
- Program management skills
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Role: F&A Solution Architect
Role overview:
C2Solution Architects are responsible for evaluating implicit and explicit needs of prospective clients; and factoring them while designing and developing competitive solutions that align perfectly with the needs of the customer and our organization's strategy. Solution architects work cross-functionally across our organization and that of the client and 3rd party service provider, when applicable, to meet the business imperative of the prospective client and that of our organization.
Key Roles and Responsibilities:
Solutions Design
• Collaborate with client and or their 3rd party advisors, to get inputs and guidance to help WNS create a winning solution
• Work cross-functionally with solution and operations teams to develop a compelling solution or proposal or response
• Leverage or position best in class digital technologies, process best practices and finance analytics to create a compelling value proposition
• Finalize each functional solution with respective SPOCs (operations, costing and response documentations, capability presentations)
• Create commercial models to achieve price to win incl. business case preparation and rate card submissions, where applicable
• Review and sign-off pricing inputs such as, CTC, DEFT, PIP, etc. before they are submitted to the pricing team
• Assess and justify ROI of the solution components
• Finalize transformation model with capability, operations and other stake holders as applicable
• Ensure that the output from each function is or are aligned to the approach jointly signed-off by the team
• Define the structure and controls for the pursuit
• Ensure that the structure of the pursuit is monitored, controlled and collaborated cross-functionally for its logical closure
Compliance
• Seek inputs and signoffs to finalize proposed delivery location, transition, FTE Mix, Productivity, SU, BCP, Seeding
• Finalize reviews and approvals with Operations or BU or HSL, as may be applicable
• Review and complete solution response documentation and review with leadership as applicable prior to submission
• Complete solutions handover to transition team (in case of a deal is won); and document hand-over completion sign off
Others
• Lead WNS’s response to RFX in collaboration with the Horizontal Sales Lead and the Vertical sales Lead
• Participate in solution defense
• Present F&A capabilities to the prospective client
• Attend post submission meetings, wherever applicable
• Participate in pre-contract due diligence and post-contract solution design workshops
• Lead and plan for client’s site visit to WNS’s delivery locations and accompany them to the respective Operation Centers
• Conduct due diligence (onsite or offsite) to validate solution design and assumptions report-out based on findings of DD
• Support contracting process along with the sales lead, operations lead, legal and contracting lead