Expert Panel Management

Job Description

Social Media Coordination

• Coordinate Media Measurement Operations' social media activities across local markets.
• Maintain governance, processes, and best practices for Operations' social media presence.
• Support local teams in implementing social media initiatives while allowing for local market requirements.
• Coordinate KPI reporting to monitor engagement, reach, audience growth, and campaign performance.
• Identify and share successful approaches and best practices across markets.

Digital Presence Coordination

• Coordinate the Operations section of the Media Measurement website, ensuring content remains relevant, accurate, and up to date for current and prospective panelists.
• Coordinate the development and maintenance of Operations-owned digital content across websites, portals, and social media channels.
• Support search engine optimization initiatives by aligning website, portal, and social media content with agreed global guidelines.
• Coordinate editorial planning, content governance, and digital asset management for Operations-owned communication.

Cross-functional Coordination

• Act as the interface between Local Operations, Commercial, Marketing, and other stakeholders involved in digital communication.
• Coordinate digital initiatives across countries, ensuring clear communication, responsibilities, and timelines.
• Support the evaluation and implementation of tools for digital communication and online engagement.
• Facilitate knowledge sharing and promote consistent approaches across international markets.

Qualifications

• Fluent in English and German, with excellent verbal and written communication skills.
• Degree in Business, Information Technology, Communications, or a related field, or equivalent professional experience.
• Experience coordinating international or cross-functional operational activities.
• Experience working with digital communication channels, social media, website content, or online engagement.
• Experience establishing operational processes, documentation, or governance.
• Strong coordination, communication, stakeholder management, and analytical problem-solving skills.

Skills and Competencies

• Social media coordination, content governance, and editorial planning.
• Website content coordination and digital asset management.
• Search engine optimization fundamentals and digital analytics reporting.
• Project and process coordination across multiple stakeholders and markets.
• Ownership, accountability, and ability to manage multiple priorities in a dynamic environment.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Company Description

NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

Media Measurement Operations works directly with current and prospective panelists. This role coordinates the digital presence needed to support that consumer-facing relationship across markets, with a primary focus on social media and digital communication.

The Senior Expert, Digital Presence & Engagement establishes and coordinates processes, governance, content planning, and best-practice sharing for Operations-owned digital communication. The role works with Local Operations, Commercial, Marketing, and other stakeholders to ensure that panelists and potential recruits can find clear, consistent, and relevant information about NIQ/GfK panels, how participation works, and where to get support.