Executive Operations Coordinator
About Us:
BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers with satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.
We are searching for a customer-service driven Executive Operations Coordinator! This role is a key member of our team, helping shape a fun, engaging, and dynamic workplace. The ideal candidate will foster an organized and positive environment, proactively supporting the team with a high level of professionalism. While the primary responsibilities include administrative office support and front-desk reception duties, the role also provides secondary backup support to the executive team. This is a full-time, in-office position based in our Herndon office. This role reports to the Manager of Executive Operations and requires reliable transportation.
Responsibilities:
- Run the daily office operations for our Herndon, VA location in a professional and service-focused manner.
- Manage front‑desk operations in a cleared facility, ensuring all visitors, contractors, and staff follow established access and security protocols.
- Ensure the office workspace and common areas are clean, safe, and organized.
- Greet visitors with warm hospitality and complete the guest registration process.
- Receive mail, package shipments, and deliveries and distribute mail to their respective recipients.
- Order and keep drinks, snacks, and office supplies well-stocked.
- Receive and distribute voice mails that go to the main company line.
- Coordinate with Manager, Facilities & Admin Operations on facilities, vendors, and maintenance issues.
- Coordinate several internal operational systems including keycards for employees and facilities access.
- Host candidates during in-office interviews and customers or partners for tours, ensuring a great experience.
- Plan and attend company local events.
- Run errands to support miscellaneous events and activities, using reliable transportation.
- Ensure all whiteboards are cleared at the end of each day.
- Coordinate catering as required (ordering, setting up, and take down).
- Create and maintain office reference material inclusive of visitor processes and ensure adherence to guidelines.
- Position requires the ability to stand, squat, reach, and lift up to 50lbs.
- Handle confidential information with discretion.
- Manage internal and external communications in a timely manner.
- Provide our executive team with calendar support as needed.
- Process complex expense reports with accuracy.
- Coordinate workspace seating assignments, office moves, and desk setups to support organizational changes. Partner with Manager, Facilities & Admin Operations when appropriate.
- Monitor and maintain all office equipment (printers, appliances, A/V systems) and coordinate repairs or replacements as needed.
- Other job-related duties as assigned.
Required Qualifications:
- At least 5 years of relevant experience providing facilities and administrative office support, including at least 2 years of experience supporting executives.
- Associate or bachelor’s degree in business administration, a related field, or equivalent experience.
- Reliable transportation to support a fully on-site schedule and errands outside of the office.
- Previous exposure to event planning and management.
- Proficient with Microsoft Office Suite: especially calendar management in Outlook.
- Ability to navigate new software tools useful in a technology-forward company (Examples: Slack, Confluence, SharePoint, Adobe Acrobat).
- Ability to prioritize and handle multiple assignments, and complex multi-phase projects.
- Friendly and welcoming, someone who gains satisfaction from customer service and values culture and engagement.
- Strong written and verbal communication skills.
- Highly dependable, punctual, and responsible.
- Excellent problem-solving and critical thinking abilities.
- Attention to detail and commitment to quality.
- Strong vendor relationship management.
- Ability to work independently as a self-starter and make sound decisions.
Preferred Qualifications:
- Experience in space industry.
- Knowledge of access and security protocols for cleared office environments.
- Experience working with Deltek.
Life at BlackSky for benefits eligible employees includes:
- Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance
- BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!
- 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more
- 401(k) pre-tax and Roth deferral options with employer match
- Flexible Spending Accounts
- Employee Stock Purchase Program (ESPP)
- Employee Assistance and Travel Assistance Programs
- Employer matching donations
- Professional development
- Awesome swag
The anticipated hourly range for candidates in Herndon, VA is $35 - $38 per hour. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect hourly ranges in other states or locations outside of Herndon, VA.
BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
EEO/Pay Transparency Statements: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf