Job Description
As a member of the Global Workforce Operations team, the GWO Specialist is responsible for executing primarily on Payroll, Data & Reporting, and other HR services, utilizing an in-depth understanding of relevant systems, processes and policies. This role requires emphasis on data integrity and analysis to support key HR decisions. Identify and resolve operational issues and support process improvement. The GWO Specialist will assist with reconciling third party systems against internal HR systems. The position will ensure the integrity of the employee data which resides in the payroll, PeopleSoft and other systems.
Primary Responsibilities:
Data & Reporting
Provide advice on standard suite of reports to field HR, Managers and other stakeholders
Handle and develop non-standard reports requested through the service delivery platform
Drive increased productivity and compliance through process improvements, standardization and simplification with external partners and businesses
Maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and Avery Dennison policy requirements
Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
Provide ad-hoc operational support for assigned processes
Documents all HRIS, and master database process flows and updates as process, vendors and applications are revised
Ensures efficiency of the technology in the support of employee transaction processes
Handles internal audit work and ensures compliance with Sarbanes Oxley controls where applicable
Employee Inquiry Support
Assisting with and becoming an expert at resolving employee inquiries
Preparing and creating the necessary data & documentation for processing changes into the HR System
Executing Oracle HR Data Transactions
Respond to questions on administrative HR procedures and practices via multiple channels within Service-now (e. g., email, phone, chat, and case management system)
Answer HR -related questions, provide guidance to both managers and employees, and escalate as appropriate
Educate employees of services available to them and encourage self-service tools and other systems
Ensure high-quality standards for all GWO activities, initiatives, and tasks within designated areas of responsibility, adhering to all service-level agreements established by the GWO organization
Identify outdated knowledge articles and/or the need to create new knowledge articles
Qualifications
Degree from a relevant field of study (Graduate / Post Graduate with Specialization in HR).
3 to 5 Year experience in HR preferably from HRshared services background.
Strong written and oral communication skills.
Understands HR processes, needs and functions. Accurately and effectively communicates stakeholder needs to bridge the gap between HR responsibilities/needs and systems development
Ability to generate a sense of urgency with understanding of when to escalate issues
Ability to handle diverse and confidential information requiring extreme accuracy, independent judgment and discretion.
Ability to document processes and make recommendations for improvements.
Flexibility and the willingness to cover other tasks as needed, and adapt to ongoing changes.
Self-motivated and able to work independently and as part of a team.
Strong analytical skills with proven ability to organize and analyze data.
Maintains confidentiality and applies discretion where required
Service orientated and passionate about enhancing the employee experience
Additional Information
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Company Description
Avery Dennison Corporation (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio-frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 30,000 employees in more than 50 countries. Reported sales in 2018 were $7.2 billion. Learn more at www.averydennison.com
ABOUT AVERY DENNISON RBIS
Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $2.2 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent, creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.
Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com.