Events Host

Job Description

The Evening Events Host plays a key role in delivering exceptional guest experiences across Warwick Caste's diverse programme of events. From banquets and weddings to themed dinners, conferences, corporate events, and live music concerts, this role supports the successful operation of a wide range of entertainment and hospitality experiences.

Working as part of a dynamic events team, the Evening Events Host will provide outstanding customer service, support food and beverage operations, and help create memorable experiences for guests.

Customer Service

• Deliver exceptional guest service in line with company and venue standards
• Provide a warm and professional welcome to all guests attending events
• Respond positively and professionally to guest requests and enquiries
• Actively engage with guests to enhance their overall event experience
• Support the smooth running of events while maintaining a positive and enthusiastic attitude

Food & Beverage Service

• Serve Food and Beverages to guests efficiently and professionally
• Support table service operations, including clearing and resetting tables between courses
• Prepare and replenish food and beverage service areas as required
• Operate bar facilities in accordance with company procedures and licensing requirements
• Maintain cleanliness and presentation standards throughout service periods

Event Operations

• Support the setup and breakdown of event spaces and equipment
• Assist with guest seating and event marshalling activities
• Ensure event areas are fully prepared before guests arrive
• Provide operational support throughout events to ensure they run smoothly and efficiently
• Work collaboratively with colleagues and event organisers to deliver successful events
• Adapt to different event formats and operational requirements as needed

Health & Safety

• Follow all Health & Safety, Food Safety, and company procedures
• Maintain a safe environment for guests, colleagues, and contractors
• Report any hazards, incidents, or concerns promptly
• Always adhere to responsible alcohol service standards
• Support the venue’s commitment to maintaining high standards of cleanliness and presentation

Qualifications

• Excellent customer service skills and a genuine passion for hospitality
• Ability to work efficiently and remain calm under pressure
• Strong communication and interpersonal skills
• Positive, enthusiastic, and team-focused attitude
• Willingness to work evenings, weekends, bank holidays, and seasonal event schedules
• Ability to work shifts of varying lengths, including late-night finishes
• Reliable and punctual with a flexible approach to work
• Must be aged 18 or over due to the nature of the role

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

Company Description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality, it’s at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.