English to Slovak Review Lead for UI, Marketing & Product Content

Accountabilities:

• Analyze style guides, glossaries, and client requirement updates to identify their impact on content types, quality categories, and review expectations.
• Track client feedback, corrections, calibration discussions, and quality decisions to maintain an accurate understanding of evolving linguistic standards.
• Organize regular alignment roundtables with the language community and publish monthly quality reports covering performance, improvement priorities, style guide updates, recurring errors, and arbitration outcomes.
• Coach reviewers individually using concrete examples, conduct shadowing sessions, and deliver targeted training based on real quality and alignment data.
• Identify recurring linguistic issues and justification patterns, develop evidence-based proposals for style guide improvements, and share cross-locale insights with quality management.
• Maintain close alignment with the client’s Language Manager, ensuring that client decisions guide review practices while raising concerns through appropriate channels with supporting evidence.
• Take ownership of the locale’s review service score, including RQE audit results and alignment performance.
• Maintain a consistent community-wide understanding of quality standards and ensure that arbitration records submitted to the client are accurate, valid, and well-supported.
• Manage client communications related to linguistic clarifications, quality escalations, arbitration, and changing expectations.

Requirements:

• At least 3–5 years of experience in Localization Quality Assurance (LQA), senior language leadership, quality governance, or a comparable role.
• Proven experience managing client and stakeholder relationships, particularly as the primary contact for client Language Managers.
• Practical experience handling formal arbitration, quality escalations, and conflict resolution in localization projects.
• Strong knowledge of localization quality evaluation frameworks, including RQE, LQE, error classification rubrics, and severity mapping.
• Ability to interpret style guide changes, identify implicit client expectations, and adapt quality standards to different content types, including marketing, legal, and UI content.
• Hands-on experience facilitating reviewer coaching, shadowing sessions, alignment meetings, and structured monthly quality reporting.
• Strong analytical skills, including the ability to monitor error patterns, severity trends, and alignment scores and translate findings into actionable quality improvements.
• Native-level Slovak proficiency and professional-level English communication skills.
• Excellent communication, facilitation, problem-solving, and organizational abilities, with the confidence to manage quality discussions and justify linguistic decisions using evidence.
• Preferred: Experience supporting major technology localization programs and working with calibration or alignment tools.
• Willingness to complete a background check as part of onboarding.
• Ability to work remotely from one of the approved countries. India is an eligible location, but candidates must be physically based in an approved country.

Benefits:

• Remote flexibility: Work remotely from an approved country.
• Freelance engagement: Independent contractor arrangement with an expected workload of approximately 24 hours per month.
• Long-term collaboration: Opportunity to build an ongoing professional partnership with international teams supporting high-visibility technology products.
• Dedicated work device: A dedicated device will be provided for project-related activities.
• Structured onboarding and training: Access comprehensive onboarding, ongoing training, and established linguistic resources.
• International exposure: Collaborate with global teams and contribute to localization quality across multiple content categories.
• Compensation: Salary or hourly rate is not specified in the available job description.