Job Description
Get to Know Our Team
At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and on technology at Grab, come join us and help shape the future of technology!
Get to Know the Role
Reporting to the Head, End User Computing, you will lead the Business Applications Engineering team responsible for building and operating AI-enabled enterprise applications and internal platforms. As the team's people and technical leader, you will manage team health, engineering capability, delivery outcomes, technical direction and production quality. Working with Product, GTS stakeholders and partners, you will translate product priorities into reliable systems while creating an environment where engineers can deliver independently, learn quickly and improve continuously.
Your success means building an empowered team that delivers measurable business value and operates reliably, while establishing and improving the team's agentic engineering harness.
This role is onsite based in our Petaling Jaya, Malaysia office.
The Critical Tasks You Will Perform
You will lead through people, technical direction, and delivery ownership.
- Build and develop a engineering team by setting clear expectations, coaching team members, fostering psychological safety, and creating an inclusive culture.
- Set the team's engineering strategy, goals, and technical quality bar, leading architecture, design, and code reviews.
- Partner with Product to shape the roadmap, define success measures, run planning cycles, and create clear execution plans with ownership, milestones, risks, and dependencies.
- Lead delivery of AI-first applications and internal platforms from design through production, adoption, support, and continuous improvement.
- Establish the team's agentic engineering harness and reusable engineering foundations. Continuously improve these foundations, including development workflows, tool use, service architecture, APIs, event contracts, data access, identity, evaluation, testing, and deployment.
- Own reliability and responsible engineering practices across the team, including observability, availability, security, privacy, data governance, cost management, on-call readiness, incident response, and postmortems.
Qualifications
What Essential Skills You Will Need
You will bring people leadership, software engineering fundamentals, technical judgement, and delivery ownership.
- You will have 8+ years of software engineering experience and experience managing or leading software engineers.
- You will have hands-on experience designing and operating enterprise applications, APIs, integrations, and distributed systems.
- You will have experience owning production reliability, observability, security, incident response and continuous improvement for software systems.
- You will have experience planning and delivering engineering roadmaps using clear goals, milestones, metrics, risk management, and dependency management.
- You will have experience hiring, coaching, developing, and managing the performance of engineers while building healthy and inclusive teams.
- You will have experience using agentic engineering tools such as Cursor, Claude Code, or Codex, and applying emerging technologies to improve engineering productivity and product delivery.
- You will be able to communicate complex technical ideas and align Product, Engineering, business, and partner teams around shared outcomes.
Nice to haves skills
- Experience building internal enterprise applications, business platforms, service management tools, or workflow automation.
- Experience with SaaS replacement, platform migration, vendor consolidation, or reducing technology dependency.
- Experience designing AI-enabled applications, agentic systems, or MCP-based integrations.
- Experience with platformisation, reusable services, developer productivity tooling, or engineering enablement systems.
- Experience leading distributed teams or managing staffing and capacity across multiple technical disciplines.
- Experience establishing engineering standards, reusable patterns or development practices adopted by multiple teams.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.