Engagement Team Representative

About Direct Meds

At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be.

Engagement Team Representative (Remote)

Company: DirectMeds

Location: Fully Remote

Employment Type: Full-Time (40 hours/week)
Compensation: $41,600 Base Salary + Uncapped Commission

Note: The base salary listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience, and education.

Top sales performers are encouraged to apply. If you have a proven track record in telesales, telehealth, peptide sales, nutraceuticals, pharmaceuticals, or high-volume inside sales, this is an opportunity to maximize your earning potential while working remotely.

Position Overview

DirectMeds is seeking experienced, results-driven sales professionals to join our growing Engagement Team. This is a consultative sales role focused on strengthening relationships with existing patients, identifying opportunities to improve their treatment experience, and recommending additional products that align with their wellness goals.

Success in this role requires confidence on the phone, strong objection-handling skills, the ability to build rapport quickly, and a history of consistently meeting or exceeding sales goals.

Key Responsibilities

• Conduct high-volume outbound calls and patient outreach to drive engagement and sales.
• Consult with existing patients to identify opportunities for additional products and treatment enhancements.
• Educate patients on peptide therapies and other available wellness solutions.
• Consistently exceed daily, weekly, and monthly sales goals.
• Overcome objections and confidently close sales while maintaining a patient-first approach.
• Accurately document all patient interactions within the CRM.
• Navigate multiple platforms, including CRM systems, Five9 dialer, and patient management software.
• Collaborate with leadership to optimize sales performance and patient satisfaction.

Required Qualifications

• 2+ years of proven inside sales, telesales, telehealth sales, or call center sales experience.
• Demonstrated success meeting or exceeding sales quotas and KPIs.
• Excellent closing, upselling, and cross-selling abilities.
• Strong communication, negotiation, and relationship-building skills.
• Comfortable managing a high-volume outbound call environment.
• Ability to multitask across multiple software platforms while maintaining attention to detail.
• Professional, self-motivated, and driven by performance.

Preferred Qualifications

• Experience selling peptides, hormone therapies, telehealth services, pharmaceuticals, nutraceuticals, or wellness products.
• Experience using Five9, Zoho CRM, Salesforce, HubSpot, or similar platforms.
• Background in healthcare, medical sales, or patient engagement.

Technical Requirements

• Reliable desktop or laptop computer.
• Stable high-speed internet connection.
• Professional USB or Bluetooth headset with microphone.

Compensation & Benefits

• $41,600 annual base salary + Uncapped commission with significant earning potential
• Fully remote work environment
• Ongoing sales coaching and career advancement opportunities
• Join a fast-growing healthcare company with opportunities to grow into leadership roles

If you're a competitive sales professional who thrives in a performance-driven environment and enjoys helping patients while maximizing your income, we'd love to hear from you.