Director, Thought Leader Engagement (TLEL)

Accountabilities

• Partner with marketing leaders to develop and execute strategic Thought Leader and Opinion Leader engagement plans aligned with brand and Gastroenterology franchise objectives.

• Map the Thought Leader community to identify established and emerging experts, understand relationships and networks, and inform engagement strategies and channels.

• Develop individualized engagement approaches and build strong, long-term relationships with national and regional Thought Leaders.

• Serve as the primary commercial contact for assigned Thought Leaders while coordinating a consistent, integrated experience across internal functions.

• Identify innovative ways to expand stakeholder engagement, including digital approaches and new engagement models.

• Lead insight-gathering activities through one-to-one interactions and small-group meetings, capturing perspectives on treatment patterns, unmet needs, brand perceptions, expertise, and market dynamics.

• Synthesize stakeholder insights into actionable recommendations that inform brand, franchise, customer engagement, and commercial strategies.

• Maintain accurate and consistent documentation of insights and engagement activity to support knowledge sharing and longitudinal relationship management.

• Collaborate closely with Marketing, Medical Affairs, Sales Leadership, Market Access, and other stakeholders to align engagement activities with broader commercial and medical plans.

• Support national and regional congress engagement strategies, including recommendations, planning, coordination, and stakeholder interactions.

• Establish and monitor engagement metrics, post-engagement evaluations, objectives, and performance indicators while maintaining current Thought Leader lists.

• Ensure all engagement activities comply with applicable company policies, legal requirements, and compliance standards, partnering with relevant governance teams as needed.

• Collaborate with global and regional colleagues to align engagement strategies and maximize consistency and impact.

• Influence cross-functional teams and guide colleagues toward meaningful outcomes while contributing to broader business strategy and organizational impact.

Requirements

• Bachelor’s degree required; an advanced degree is preferred.

• Approximately 8–10+ years of experience in the pharmaceutical, biotechnology, medical device, or related healthcare industries.

• Experience in commercial, medical affairs, marketing, sales leadership, strategy, customer engagement, or related functions.

• Demonstrated success developing and maintaining strong relationships with external Thought Leaders, Opinion Leaders, and senior internal stakeholders.

• Experience designing and executing Thought Leader or Opinion Leader engagement programs is strongly preferred.

• Gastroenterology experience is preferred.

• Science or clinical background is advantageous.

• Proven ability to operate effectively within complex, cross-functional, matrixed organizations and influence stakeholders without formal authority.

• Strong analytical skills and the ability to translate customer and market insights into practical, actionable strategies.

• Excellent communication, presentation, facilitation, relationship-building, and stakeholder-management skills.

• Strong business acumen, strategic thinking, executive presence, emotional intelligence, creativity, and problem-solving capabilities.

• Highly organized with strong attention to detail and the ability to manage multiple priorities in a regulated environment.

• Demonstrated ability to collaborate with peers, develop and coach others, and guide colleagues toward meaningful outcomes.

• Ability to travel approximately 50%, including occasional evenings and weekends.

• Must be located in the United States and able to work East Coast business hours; U.S. permanent work authorization is required, and visa sponsorship is not available for this role.

Benefits

• Annual base salary range of $176,600–$294,300, depending on factors such as location, experience, qualifications, and skills.

• Eligibility for a 20% target annual performance bonus.

• Eligibility to participate in a share-based long-term incentive program.

• Comprehensive medical, prescription drug, dental, and vision coverage.

• 401(k) plan with employer matching contributions and an additional retirement savings contribution.

• Paid vacation, holidays, and personal days.

• Paid caregiver, parental, and medical leave.

• Remote work opportunity within the United States, with East Coast business hours preferred.

• Potential relocation assistance based on business needs and eligibility.

• Opportunity to work in a highly collaborative, cross-functional environment with significant strategic and executive visibility.

• Opportunity to influence customer engagement strategy and evidence-based commercial decision-making within a global healthcare organization.