Director, Software Engineering

Accountabilities

• Provide hands-on technical leadership through architecture and design reviews, code reviews, troubleshooting, and direct coding on critical or high-risk initiatives.

• Define and enforce engineering standards for code quality, testing, security, documentation, and maintainability.

• Own the platform's technical roadmap, including AI-enabled capabilities such as workflow automation, intelligent document processing, and advanced legal-operations features.

• Evaluate and introduce technologies, frameworks, and AI/ML tools that improve platform functionality, reliability, scalability, and development velocity.

• Translate business and legal operations requirements into technical designs, development epics, and actionable sprint plans.

• Lead Agile delivery practices, including sprint planning, backlog management, team ceremonies, and release coordination, while maintaining progress against roadmap commitments and client-facing milestones.

• Proactively identify and resolve technical risks, delivery bottlenecks, and cross-functional dependencies.

• Oversee production reliability, performance, and security, including multi-tenant data isolation and role-based access controls.

• Collaborate with product management, legal operations specialists, and client-facing teams to shape platform priorities and align technical solutions with business needs.

• Communicate delivery progress, technical risks, trade-offs, and strategic recommendations to executive leadership.

• Coordinate with external vendors and partners on relevant integrations and technical initiatives.

• Manage a distributed team of software developers, engineers, and QA professionals across onshore and offshore locations, establishing effective collaboration and handoff practices across time zones.

• Recruit, onboard, mentor, and performance-manage team members while maintaining consistent engineering expectations across all locations.

• Develop team structures and staffing strategies that support platform growth, distributed delivery, accountability, and continuous improvement.

Requirements:

• 10+ years of professional software development experience, including at least 4 years in a hands-on engineering leadership role, such as Director, Senior Engineering Manager, or equivalent.

• Demonstrated success building and leading distributed engineering teams that include onshore, offshore, or nearshore developers.

• Strong current technical skills, with the ability to review, understand, troubleshoot, and contribute to production code rather than operating solely in a management capacity.

• Proven experience delivering complex, multi-tenant, web-based enterprise software from initial architecture through production deployment.

• Solid knowledge of modern software architecture, RESTful APIs, relational databases such as PostgreSQL, cloud infrastructure, and secure multi-tenant systems with role-based access controls.

• Experience with Agile/Scrum practices, including sprint planning, backlog management, and release management.

• Excellent communication and collaboration skills, including the ability to present technical strategy, delivery status, risks, and trade-offs to executive stakeholders.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• Experience in legal technology, legal operations, eDiscovery, or another regulated or compliance-focused enterprise software environment is preferred.

• Practical experience applying AI/ML capabilities within software products, such as intelligent document classification, workflow automation, or large language model (LLM)-based features, is an advantage.

• Familiarity with workflow engines or configurable business-process platforms that support rule-driven automation, task management, and configurable process stages is preferred.

• Knowledge of single sign-on (SSO), identity integrations, audit and compliance logging, and enterprise security requirements is beneficial.

• Experience integrating with or migrating to project and issue-tracking systems such as Jira, as well as working with CI/CD toolchains, is a plus.

• A master's degree in Computer Science or a related discipline is advantageous.

• Relevant certifications, such as AWS, PMP, Scrum, or SAFe, are a plus.

Benefits:

• Remote work opportunity within the United States.

• Opportunity to lead the engineering strategy and development of AI-enabled enterprise software platforms.

• A hands-on leadership position combining technical decision-making, team development, and product delivery.

• The opportunity to build and mentor a geographically distributed engineering team and influence its long-term growth.

• Note: The original job description does not specify a salary range, healthcare coverage, retirement benefits, or paid leave details.