City/State:
Bronx, New York
Grant Funded:
No
Department:
SEC - Security Administration
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8:30 AM-5 PM
Scheduled Daily Hours:
7.5 HOURS
Pay Range:
$120,000.00-$150,000.00
Job Summary:
This position is responsible for the oversight and leadership of all of the Montefiore Moses Security department, which includes the Moses, CHAM, MAP and surrounding campus buildings and will lead staff to safeguard patients, associates, visitors and Montefiore Moses' property and assets. Collaborates with Senior Director Security and other Security leadership to develop strategic goals, policies and procedures to further ensure the safety of patients, associates, and visitors in the Moses campus.
This role is expected to meet the leadership demands for a 24 hour operations. Directs and oversees Security activities to safeguard company assets, associates, visitors or others on Hospital property. Responsible for day-to-day Security operations at the Moses campus. Directs and leads the Moses Security team (manager, supervisors, officers). Represents Sr. Director of Security when needed at various meetings and committees pertaining to the Moses Campus.
Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents. Provides insight and recommendations on new acquisitions and property to Security leadership. Develops and mentors employees. Takes corrective action when necessary. Coach, motivate and direct Security manager and supervisors. Plans work schedules, assigns or delegates work on daily basis.
Patient Experience:
Oversees Security customer services complaints for site and delegates or handles accordingly.
Partners with the Customer Service department to review and evaluate patient and visitor complaints. Develops and implements a plan of action to address such concerns.
Facilitate optimal patient experience by participating in hospital initiatives.
Human Resource Management:
Approves HR workflows, position requests, new positions, terminations, transfers, leave of absences and any requested reports.
Leads investigations and ensures the proper delivery of disciplinary notices; leads the discipline track for associates - delegates appropriately.
Interviews candidates for new positions, transfers, and promotions.
Participates in grievance process, unemployment hearings, risk management/works comp, etc.
Payroll and Budget:
Develops monthly budgets and monitoring of department expenditure.
Create, evaluate and adjust a process to review overtime to allocate and creates staffing patterns based on findings.
Review OT and OTPS to meet department needs.
Review other financial data as required and participates in year end budgetary process.
Access and Controls:
Responsible for the ID process at the Moses campus.
Assists in creating initiatives to aid in the regulation of effectiveness of access Card Systems, alarms, cameras and other security systems.
Provides guidance and implements changes with Security ID program.
Regulatory Compliance:
Implements and maintains a Security Policy and Procedure manual for the Moses Campus.
Ensure TJC/DOH/Regulatory compliance and that standards are met.
Partners with various department heads on Security compliance matters.
Ensure Security staff complete required trainings, CPR, Montefiore Criss Mangement, etc.
Ensures associate license status' are up to date and active.
Education & Requirements:
Bachelor's Degree required, Master's Degree Preferred.
Ten years+ related experience is required.
NYS Driver's License required
CPR/ Basic Life Support Certification Required
Security Guard License required within 6 months of hire.
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.