Director, Project Management, Risk Product
At Capital One, risk management is not just part of the business, it is the business. Anti-Money Laundering (AML) and Compliance are critical pillars of our risk organization, ensuring we consistently set the industry standard for regulatory excellence. Across this space, we are on an exciting mission to modernize our product ecosystem through the novel intersection of data, applied AI, and customer-centric experiences that will fundamentally redefine the art of the possible.
As a Director of Program Management, you will serve as a foundational member of the AML and Compliance Product leadership team, acting as the strategic engine for our Product Operations. You will create immense leverage for the entire product organization by scaling product excellence rigor, streamlining how we build, and empowering product managers to focus on what they do best.
Key Responsibilities
- Drive Strategic Alignment & Metrics: Champion metrics-driven goal-setting processes across the product organization to ensure our high-level strategic intent seamlessly translates into measurable, trackable outcomes.
- Elevate Product Craft & Rituals: Design, launch, and facilitate high-impact operational cadences, such as rigorous product reviews and strategy syncs, to continuously uplevel our product craft and foster deep cross-functional alignment.
- Accelerate AI Workflow Transformation: Develop the critical frameworks, best practices, and standardized artifacts needed to support our product teams as they boldly reimagine their daily workflows through the adoption of new AI tools.
- Lead Execution on Internal and External Audits: Direct a team of risk managers to execute high-priority audit initiatives from day one, serving as the essential connective tissue across engineering, design, risk, and business stakeholders.
- Scale Operational Excellence: Identify friction points in the product development lifecycle and implement scalable solutions, playbooks, and standardized tooling that create compounding organizational leverage over time.
If you are energized by the prospect of empowering product teams while building scalable operational excellence in a fast-paced, dynamic environment, we would love to speak with you.
Key attributes
- Exhibit outstanding influencing skills to effectively drive project / program efforts.
- Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Display a passion for coaching and developing a team of associates through their leadership style.
- Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.
Basic Qualifications
- At least 7 years of project management or process management experience
- At least 3 years of people management experience
Preferred Qualifications:
- 4+ years of people management experience
- Project Management Professional (PMP), Lean, Agile, or Six Sigma certification
- Experience presenting to leadership and collaborating across different teams
- Experience solving organizational problems and influencing stakeholders
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer)
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $206,000 - $235,100 for Director, Project Management
New York, NY: $224,800 - $256,500 for Director, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).