Director, Non-Commercial National Accounts, Nestlé Professional Solutions

Accountabilities:

• Set and communicate the strategic vision for national customer account management, establishing priorities and approaches that support sustainable growth, retention, profitability, and customer value.
• Lead joint business planning and executive-level business reviews with major business partners, building trusted relationships with C-suite stakeholders and influencing strategic decisions.
• Oversee the development of proposals, business cases, RFP responses, and strategies for new or expanded enterprise partnerships.
• Use analytics, market intelligence, competitive insights, and financial information to identify opportunities and guide account and business decisions.
• Cultivate senior executive relationships across partner organizations and represent the organization at industry events, strategic meetings, and complex negotiations.
• Identify new business opportunities and oversee the expansion and innovation of existing partnerships, developing partnership models that create value for customers and the broader enterprise.
• Build, mentor, and lead a high-performing national account management team, fostering collaboration, accountability, innovative thinking, agile execution, and continuous improvement.
• Partner with senior leaders across marketing, category, digital, finance, field sales, and other functions to develop and implement initiatives that strengthen customer and enterprise value.
• Oversee the negotiation and execution of complex, high-value contracts and national programs, ensuring appropriate compliance, risk management, and alignment with strategic priorities.
• Establish and monitor account management KPIs while driving performance against revenue, profitability, customer satisfaction, and other strategic objectives.

Requirements

• Bachelor’s degree required; an MBA or other advanced degree is preferred.
• 10+ years of progressive experience in B2B sales, account management, or general management, ideally within Fortune 500 organizations, premium or luxury brands, or the food and beverage sector.
• At least 2 years of experience leading national account management teams and managing multi-million-dollar business partnerships.
• Demonstrated success building executive-level relationships and negotiating complex, high-value contracts.
• Strong financial acumen, including experience with P&L responsibility and the ability to connect commercial decisions with financial outcomes.
• Broad understanding of marketing, operations, finance, competitive strategy, and enterprise business dynamics.
• Proven ability to lead through ambiguity, manage organizational change, and translate strategic priorities into measurable execution.
• Strong expertise in RFP processes, proposal development, enterprise sales cycles, and complex partnership development.
• Exceptional communication, influencing, negotiation, and stakeholder management skills, with the ability to engage effectively at all organizational levels.
• Willingness and ability to travel domestically approximately 30%, with preference for candidates located within reasonable commuting distance of an airport.
• Must be legally authorized to work in the United States; this position is not eligible for visa sponsorship.

Benefits

• Base salary of $190,000–$225,000 per year, with eligibility for performance-based bonus incentives.
• Competitive total rewards package with 401(k) and company match.
• Healthcare coverage and a broad range of additional benefits, which may vary based on the position.
• Remote work arrangement within the United States.
• Senior leadership scope across major national business partnerships and enterprise-level initiatives.
• Opportunity to lead and develop a national account management team.
• Significant exposure to C-suite stakeholders, strategic negotiations, business planning, and complex enterprise partnerships.
• Cross-functional collaboration with marketing, finance, digital, category, operations, and field sales leadership.
• Approximately 30% domestic travel, providing broad exposure to customers, partners, and industry events.
• Inclusive and collaborative work environment that encourages innovation, strategic thinking, continuous learning, and professional growth.