Director, HR Business Partner

Voyager (94001), India, Bangalore, Karnātaka

Director, HR Business Partner

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.

Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change.

At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale. 

Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for. 

Capital One is looking for a Director, HRBP to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; who thrives in a fast paced, collaborative, and values-oriented team. 

• Consult with the senior executives, other HRBPs and HR partner groups (people analytics, recruiting, compensation, associate relations, learning & development, etc.) to drive business success by providing thought leadership, and direction, accountable for delivering a HR strategy that is aligned with the needs of the organization.

• Consult with client to deliver an HR strategy that is aligned with the needs of the business Manage the delivery and acceptance of core HR processes (i.e. Associate Satisfaction, Performance Management, Staffing, Leadership Development and Change Management) across client areas 

• Lead senior executives in translating the business strategy into a talent strategy that embeds and reinforces a culture where associates are seen, heard, valued and have an equitable opportunity to succeed. 

• Embedded within the LOB senior leadership team, HRBPs are accountable for delivering and leading all talent-related deliverables including:  

• Defining a talent strategy that supports business strategy/objectives 

• Strategic workforce planning, including succession planning

• Recruiting/retention strategies, including talent competition marketplace assessments to effectively compete and motivate talent to achieve business objectives

• Assessing Human Capital risks for the business and developing remediation strategies as appropriate

• Leveraging key trends and/or gaps to incorporate within strategic decisions and talent plan

• Assessing skills gaps and partnering with the business

• Managing employment practice risk weighing short and long term impacts, including Associate Relation mitigation strategies, staffing/co-employment strategies, etc.

• Influencing the prioritization of the work that will drive the highest value for your client groups.

• Provide executive coaching and advice on key areas such as leadership, teamwork, org design, strategy, etc.

• Create and support business outcomes with HR programs, initiatives and strategies leading to a market competitive advantage.

• Develop innovative and creative solutions with a willingness to push and challenge for transformative work.

• Lead and participate in enterprise-wide HR project work, partnering with peers across the organization to create and share systemic solutions to HR challenges.

• Partner with senior leadership and other HR professionals to provide organizational and job design expertise 

Basic Qualifications:

• MBA or Master’s Degree or PGDM Full-time

• At least 15 years of client facing experience OR at least 15 years of consulting experience OR a combination 

• At least 15 years of experience in Human Resources 

Preferred Qualifications:

• Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification

• 17+ years of client facing experience or 17+ years of consulting experience or a combination

• 17+ years of experience in Human Resources or Human Capital Consulting

• 7+ years of people management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).