Job Title
Digital Marketing & E-Commerce Specialist - Personal Health
Job Description
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Healthy lifestyles start with you. Working in Philips Personal Health is all about empowering people to live happy, healthy lifestyles. We leverage deep insights to create personalised and sustainable solutions across oral healthcare; mother and childcare; grooming and beauty; and consumer health. The work you do with us will help people and their families around the world take better control of their health and well-being, for today and tomorrow.
We have an exciting opportunity for a Digital Marketing & E-Commerce Specialist to join our Personal Health team in North Ryde. You will lead ecommerce experience and execution across Amazon, omnichannel retailers, and our Philips brand e-store with accountability for digital shelf performance, shopper journey optimisation, peak-event readiness, performance insights and cross-functional collaboration.
You will bring portfolio and campaign priorities to life, making Philips Personal Health brands easy to find, understand and choose!
You will thrive in a supportive, fast-paced environment, collaborating across teams to deliver strong business results. A proactive, can-do attitude and enthusiasm for new challenges will set you up for success.
In this role, you will:
- Own digital shelf excellence across priority ecommerce platforms, including product detail pages, brand stores, enhanced content, onsite search, ratings and reviews, and retailer-specific content.
- Manage accurate and timely product updates across the Philips brand e-store, including product information, imagery, approved claims and supporting content aligned with portfolio, campaign and new product launch priorities.
- Establish and maintain effective e-store governance, partnering with Consumer Marketing Managers (CMMs), Quality & Regulatory and platform owners to align approved inputs, responsibilities, timelines and completion.
- Map and optimise the digital shopper journey from discovery to conversion across Amazon and omnichannel retailers.
- Develop annual and campaign-level ecommerce plans and lead activation readiness for peak events, seasonal moments, campaigns and new product launches.
- Monitor digital shelf, retailer, competitor and category performance to identify root causes and recommend measurable improvements to positioning, content, search and activation.
- Use test-and-learn approaches to improve discoverability, content effectiveness, shopper engagement and conversion, documenting and scaling successful learnings.
- Partner with Shopper Marketing and cross-functional teams—including ecommerce, marketing, sales, supply chain, finance, regulatory and content—to deliver connected omnichannel experiences and resolve dependencies.
- Brief and manage external agencies and platform partners within agreed scope, timelines and budgets.
- Strengthen ecommerce execution through clear processes, governance, calendars, templates and playbooks, while applying relevant platform developments, technologies and best practices.
You're the right fit if:
- Around 3–5 years’ relevant experience within a consumer brand, retailer, ecommerce marketplace, or digital shelf, content or retail media agency—ideally across FMCG, consumer health, personal care, beauty, consumer electronics or another high-SKU category—with the confidence to work autonomously and deliver results.
- Hands-on Amazon expertise, plus at least one other omnichannel retailer.
- Strong knowledge of what drives digital shelf performance, from product detail pages (PDPs) and onsite search to content, merchandising, ratings, reviews and conversion.
- Able to turn retailer data into clear priorities, commercial insights and practical recommendations.
- A proactive, collaborative and resilient communicator who can navigate ambiguity, balance priorities and continually find better ways to work.
- Bachelor’s degree in marketing, digital marketing, business, Ecommerce or a related discipline, or equivalent practical experience.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.